Junior Systems Administrator

2 weeks ago


Salisbury, United Kingdom RE:ACT Disaster Response Full time

**ABOUT US**:
REACT Disaster Response is a humanitarian organisation, rapidly responding to disasters in the UK and overseas, deploying our highly trained Response Teams as soon as disaster strikes, in some of the most complex and challenging environments.

Our Tech & Innovation Department implement and maintain all tech throughout the organisation, including hardware, systems and digital development. We support colleagues with innovation, training and problem solving in order to facilitate the organisation’s core mission.

**ABOUT THE JOB**:
The Junior Systems Administrator will be responsible for the maintenance and improvement of how the organisation utilises Salesforce across Fundraising, Operations, Training and Volunteer Membership, with a focus on database design and cross department collaboration, as well as providing technical support and system training to end users.

**KEY RESPONSIBILITIES**:

- Salesforce Administration
- User Support and Training
- Data Management
- System Customization
- Documentation
- System Integration
- Continuous Improvement

To view the full Job Description, please click here.

**ABOUT YOU**:
REQUIRED:

- Bachelor's degree in a relevant field or equivalent experience.
- Familiarity with Salesforce CRM and its basic functionalities.
- Excellent problem-solving skills with a keen attention to detail.
- Effective communication and interpersonal skills to collaborate with cross-functional teams.
- Ability to handle multiple tasks, prioritise work, and meet deadlines.

DESIRED:

- An understanding of Windows, MacOS, iOS, and Android operation systems - purely from a day to day use perspective
- Experience with Microsoft Office and GSuite
- Prior knowledge of Slack (or alternative internal comms platforms), Asana (or alternative project management software) and Cloud based storage and file management (Box or alternatives such as Dropbox)
- Salesforce Administrator Certification or willingness to obtain it.

**BENEFITS**:
**Salary**: £28,000 per annum.

Benefits include a generous 25 days holiday entitlement plus bank holidays, hybrid working, a health cash plan, an excellent pension scheme, a company sick pay scheme, working in a dog friendly office with a passionate and committed team. Most importantly you will go home each day knowing you are making a real difference.

**WHAT NEXT?**:



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