Customer Experience Consultant
3 weeks ago
**Customer Experience Consultant German - Ringwood BH24 - £23,841 per annum**
Are you fluent in both German and English?
**Skills and Requirements**:
- Fluent in both English and German both verbal and written
- Ability to quickly establish rapport with customer/prospect through the use of approachability, empathy, addressing the customer by name & intelligent questioning
- Ability to assimilate, relay & provide information whilst paying close attention to detail
- Ability to remain positive, courteous & professional at all times
- Focus on customer to deliver the FCA guidelines
- Making sure all customers are treated fairly
- Ability to communicate and empathise and a real willingness to help.
- The ability to stay focused and controlled, ensuring all core elements are addressed methodically.
- You will be expected to complete additional duties when required
This is a full time permanent role working both remotely and in the office (hybrid).
**40** paid hours per week typically between the hours of 8am and 6pm Monday to Friday
**Salary**: £23,841.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- Work from home
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: 2398/20
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