Customer Experience Consultant

3 weeks ago


Ringwood, United Kingdom The Work Shop Resourcing Limited Full time

**Customer Experience Consultant German - Ringwood BH24 - £23,841 per annum**

Are you fluent in both German and English?

**Skills and Requirements**:

- Fluent in both English and German both verbal and written
- Ability to quickly establish rapport with customer/prospect through the use of approachability, empathy, addressing the customer by name & intelligent questioning
- Ability to assimilate, relay & provide information whilst paying close attention to detail
- Ability to remain positive, courteous & professional at all times
- Focus on customer to deliver the FCA guidelines
- Making sure all customers are treated fairly
- Ability to communicate and empathise and a real willingness to help.
- The ability to stay focused and controlled, ensuring all core elements are addressed methodically.
- You will be expected to complete additional duties when required

This is a full time permanent role working both remotely and in the office (hybrid).

**40** paid hours per week typically between the hours of 8am and 6pm Monday to Friday

**Salary**: £23,841.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Work from home

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: 2398/20



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