Patient Administrator

6 months ago


Ashington, United Kingdom InHealth Group Full time

**Hours for this role**: Monday-Sunday, 36 hours per week, typically working 3 x 12hr shifts a week but could change to 4 x 9hr or similar where required for business needs InHealth sees more than 3 million patients each year and diagnostic imaging is one of the busiest services that we provide. Our fully integrated imaging services offer increased capacity for NHS trusts, and convenient, fast access to services for patients. As a Patient Administrator at our Wansbeck site you will play a pivotal role in how we support our patients throughout their healthcare journey. Provide a high-quality administrative and secretarial service for the unit to ensure an efficient service, using IT systems and digital technology to ensure patients feel informed throughout the process, and provide administrative support to colleagues for the imaging services we provide.

**What you are responsible for**: Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate Booking clinically validated appointments on the internal system Ensuring all payments are invoiced promptly and accurately and that payments are taken on the day Tracking and distributing imaging data and reports as required Utilising relevant IT systems to support the delivery of a high-quality imaging service Assist with monthly reports Complying with ISO standards, respecting and protecting confidentiality Reporting any incidents, feedback or complaints effectively Ensuring patient and customer focus is central to the commercial success of the business.


  • Ward Administrator

    6 months ago


    Ashington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    Ward Administrators - Adult Inpatient Wards Wansbeck Ward Administrators have a vital role providing administrative support to adult inpatient wards, working closely with clinical team to support the provision of safe high-quality care. We are looking to appoint to various hours to cover our 7 day service - if you have any questions please contact us. To...


  • Ashington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    An exciting opportunity has arisen for a temporary (6 month), full-time Band 3 Project Administrative Assistant in the Community Governance Team within Northumbria Healthcare Trust. The post will be based at Wansbeck General Hospital and will be part of the Community Business Unit Governance Team which includes the Governance Lead, Information Specialist,...


  • Ashington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    We are looking for an enthusiastic and motivated individual to join our busy Clinical Governance Team at Northumbria Healthcare NHS Foundation Trust. The post holder will support other team members in core functions including Datix, Central Alerting System as well as producing regular and ad hoc reports. As the sole administrator you will be the initial...


  • Ashington, United Kingdom Guide Post Medical Group Full time

    **JOB DESCRIPTION JOB TITLE**: DATA ENTRY /ADMINISTRATION ASSISTANT LINE MANAGEMENT: DATA MANAGER REPORTS TO: BUSINESS MANAGER ACCOUNTABLE TO: THE GENERAL PRACTITIONERS IN PARTNERSHIP JOB PURPOSE: 1. To ensure effective and efficient handling of information. 2. To ensure that the computer system software is effectively maintained 3. To ensure that Practice...


  • Ashington, Northumberland, United Kingdom NHS Full time

    **Job Title:** Administrative Assistant - GastroenterologyAbout the Role: We are seeking an experienced Administrative Assistant to join our Gastroenterology team at Wansbeck General Hospital. As a key member of the secretarial team, you will be responsible for managing day-to-day workload, including transcription of documents created using our digital...


  • Ashington, Northumberland, United Kingdom NHS Full time

    Job SummaryThis Administrative Assistant role offers an exciting opportunity to work with a dedicated team at Northumbria Healthcare NHS Foundation Trust. As a key member of the Breast Department team, you will be responsible for providing high-quality administrative support to ensure efficient patient care.Main DutiesAct up in absence of Lead Secretary for...


  • Ashington, Northumberland, United Kingdom NHS Full time

    As a Receptionist at an NHS care home, you'll be responsible for providing a high level of customer service to residents and visitors. Your duties will include greeting visitors, managing the reception area, and performing administrative tasks such as answering phone calls, typing, photocopying, and filing.Duties and ResponsibilitiesYour key responsibilities...


  • Ashington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    We are looking for a dynamic receptionist to join our theatre administration team at Wansbeck to help deal with day to day enquiries. Someone who has good communication and organisational skills when dealing with all members of the MDT. Supporting the nursing and medical staff on a daily basis. Will be expected to submit audit data and manage own workload...

  • Ward Clerk

    6 months ago


    Ashington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    An opening has become available for a friendly and enthusiastic Ward Clerk to join our busy Team on Wards 10 & 15 at Wansbeck General Hospital. Although the post is based at Wansbeck, you may be asked to provide cover on one of our other sites in extreme circumstances. This post is full time, Monday - Friday. (or part time hours could be considered) Job...

  • Dental Receptionist

    7 months ago


    Ashington, United Kingdom Neo Orthodontics Full time

    To be the 'front line' of the dental practice, as the first point of contact over the phone or on arrival. You will be booking in new patients, greeting visitors, sorting out appointments and undertaking other non-clinical tasks of an administrative nature. We are a fast pace environment dealing with NHS and private patients, must be able to multi task...


  • Ashington, Northumberland, United Kingdom NHS Full time

    Medical Secretary Support OfficerWe are looking for a highly organised and skilled Medical Secretary Support Officer to join our team at Northumbria Healthcare NHS Foundation Trust. As a Medical Secretary Support Officer, you will provide administrative support to our medical staff and assist with various tasks such as filing, scanning, and storing patient...

  • Clerical Officer

    6 months ago


    Ashington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    Northumbria Healthcare NHS FT provides health and social care services in Primary care, Acute hospitals, Community hospitals and services and adult Social care (PACS) through the 10000 employed staff. Northumbria Healthcare’s Nutrition and Dietetics Administrative team provides support to all of our dietetic services. This post will be specifically aligned...

  • Clerical Assistant

    8 months ago


    Ashington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    Paediatric Physiotherapy at Wansbeck General Hospital are looking to recruit a permanent part-time clerical officer. The post holder will be responsible for general administrative tasks, which will include operating our telephone system, dealing with telephone queries and booking patient appointments and transcription of clinical letters. The post holder...

  • Receptionist

    8 months ago


    Ashington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other health care professionals. We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our...


  • Ashington, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    To support the delivery of Medical and Nursing curriculums within Northumbria Healthcare NHS Foundation Trust at all Trust sites. To recruit and build relationships with volunteers, whom support education activities, both in person, via telephone and in writing. To supervise and provide basic care to volunteers attending for educational activities. To...


  • Ashington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    The post will be based at WGH but the post holder may be required to work at other sites within the Trust. Weekend cover will be based at NTGH to support the 7 day clinical service to the Specialist Emergency Care Hospital (NSECH). Opportunities for further development are available within our forward thinking service. To contribute to the delivery of a...


  • Ashington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    You will assist the Stroke information co-ordinator and admin assistant in contacting patients and their relatives following a stroke You will be able to signpost people to local services / give them information to improve their recovery You may have to visit patients on the in patient rehab wards and their own homes. You will assist the co-ordinator in...


  • Ashington, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Support the Stroke Practice Development Lead in the day to day running and maintenance of the Stroke Information Service. The role will offer information and support both in hospital and across a variety of locations around North Tyneside and Northumberland for the benefit of all people affected by stroke and their carers.* Develop and maintain working...


  • Ashington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    We are looking for an organised individual, who has excellent interpersonal and communication skills to join our admin team within the Radiology service. This is an exciting opportunity to be part of a friendly and innovative service that prides itself on high quality care and positive patient and staff experience. - Carry out clerical and reception duties...


  • Ashington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    If you are an enthusiastic, self-motivated and customer-focused individual interested in this opportunity, we would be delighted to hear from you. Assist in the efficient and effective running of the Education Centres within the Trust Supervise the department in the absence of the Education Facilities Manager and undertake appropriate supervisory...