Identity Management Officer
2 weeks ago
This role has both shift work and Monday-Friday hours available.
**Your role will involve**:
- Providing excellent service and support to all customers and partners whilst maintaining exceptional standards.
- Undertaking a wide range of ID related activities including verification, conducting security interviews, and supporting Team Heathrow in ID Pass linked initiatives.
- Ensuring data is inputted accurately onto relevant systems and records are maintained to the required standard.
- Taking part in projects, initiatives and other duties to support the operation and personal development.
**These skills are essential**:
- Intermediate computer skills, with great attention to detail.
- The confidence to plan, adapt and make decisions independently.
- Data Entry and verification experience where a high level of accuracy is essential.
- Experience of working in a fast-paced customer service environment whilst delivering a high quality and personalised service to customers.
**Ideally, you’ll also have**:
- A knowledge of Heathrow’s or any operational environment.
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