Customer Care Executive

2 weeks ago


Worcester, United Kingdom Bamboo Marketing Full time

Role**:Customer Care Executive**

Salary including commission**:OTE £22,000+**

Are you looking for an exciting new opportunity in a fast paced environment, with the flexibility to work from home after the initial training period?

We are a marketing agency specialising in automotive contact centre solutions.

No automotive experience needed, though previous customer service experience in any capacity is desirable.

As a Customer Care Executive you will be responsible for supporting our clients’ marketing needs. With a variety of responsibilities, we are looking for someone to;
- Make outbound calls, to book service & MOT appointments for existing customers
- Deliver an exceptional customer experience
- Provide a duty of care to all customers, advising of recommended services to fully maintain their vehicles
- Identifying upsell opportunities, promoting the benefits of additional products and services as appropriate
- Proactively action and respond to leads and enquiries from multiple systems within strict time frames
- Maintain accurate customer and vehicle data
- Support inbound customers with enquiries and convert into bookings
- Achieve and exceed targets

Full training and induction will be provided. (Office based for approx. 6-8 weeks depending on previous experience then the option for hybrid working)

If you are an excellent communicator with a friendly telephone manner, you have good IT skills with the ability to multi task, self-motivated and have a strong attention to detail, this is the perfect position for you.

Opening hours:
Monday-Thursday 8am-8pm
Friday 8am-6pm
Saturday 9am-5.30pm
Full and part time positions available with the flexibility to work around other commitments such as studying and childcare.

Starting pay £9.54 per hour with a competitive commission structure.
29 days paid holiday + extra days for length of service
Additional benefits;
Work from home/hybrid working (strong internet connection and quiet workplace at home required)
Additional learning and progression opportunities
Company pension scheme
Buy/sell annual leave

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £9.54 per hour

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: Hybrid remote in WORCESTER



  • Worcester, United Kingdom Bamboo Marketing Full time

    Role**:Customer Care Executive** Salary including commission**:OTE £26,000+** Are you looking for an exciting new opportunity in a fast paced environment, with the flexibility to work from home after the initial training period? We are a marketing agency specialising in automotive contact centre solutions. No automotive experience needed, though...


  • Worcester, United Kingdom Bamboo Marketing Full time

    Role**:Customer Care Executive** Salary including commission**:OTE £26,000+** Are you looking for an exciting new opportunity in a fast paced environment, with the flexibility to work hybrid (part time office, part time at home) after the initial training period? We are a marketing agency specialising in automotive contact centre solutions. No...


  • Worcester, United Kingdom UBT Full time

    We currently have a new exciting opportunity for a **Customer Service Executive** to join a growing family-run SME based in Worcester. As a Customer Service Executive you will will act as a liaison, provide product information, answer questions,and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is...


  • Worcester, United Kingdom Bamboo Marketing Full time

    **Flexible working hours between 20-40hrs per week between the hours 8am-8pm Monday-Saturday. Option for hybrid working (part time office/from home) once fully trained.** Responsibilities; - Make outbound duty of care calls to existing customers - Deliver an exceptional customer experience - Give advice on recommended services - Identify upsell...


  • Worcester, United Kingdom Bamboo Marketing Full time

    **Flexible working hours between 20-40hrs per week between the hours 8am-8pm Monday-Saturday. Option for hybrid working (part time office/from home) once fully trained.** Responsibilities; - Make outbound duty of care calls to existing customers - Deliver an exceptional customer experience - Give advice on recommended services - Identify upsell...

  • Executive Assistant

    3 hours ago


    Worcester, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

    A great opportunity has risen at Herefordshire and Worcestershire Health and Care Trust as an Executive Assistant to provide comprehensive support to our Chief Information Officer. If you have proven experience as an administrator and very good organisational skills, this role could be yours. Experience of working in an Digital setting would be...


  • Worcester, United Kingdom TSR Full time

    TSR are currently recruiting for an experienced Customer Care Coordinator for a 5* developer based in Worcester.. The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective working relationships. Duties - Liaise with all customers...


  • Worcester, United Kingdom Morph Consultancy Limited Full time

    MORPh Consultancy provides on line and face to face training and resources for primary care pharmacists and our Clinical Services team provide services to the NHS. We are led and managed by a team of committed pharmacists and provide services nationwide. The role will be primarily focused on ensuring all our delegates and customer organisations have the...


  • Worcester, United Kingdom Inspire You Care Ltd Full time

    **_RESPONSIBILITIES: _** - Provide outstanding and dignified personal care for our clients - Monitor customers health and wellbeing alerting management should there be any change that could create a safeguarding concerns - To administer or prompt medication as directed and record all information correctly - Support and engage with customers to better manage...

  • Sales Executive

    Found in: Whatjobs ES C2 - 5 days ago


    Worcester, United Kingdom Sytner Full time

    Sytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission.Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships.Joining us as a Sales Executive means you will be the...


  • Worcester, United Kingdom CY Executive Resourcing Full time

    We’re trilled to assist one of our valued service sector clients in their search for an ambitious team player to join them as a Business Support Administrator. This presents an outstanding opportunity to become part of a growing organisation who prides themselves an exceptional service to their clients along with their core values as a business. *...

  • Sales Executive

    Found in: Whatjobs ES C2 - 5 days ago


    Worcester, United Kingdom Sytner Full time

    Sytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be...

  • Business Support Administrator

    Found in: Whatjobs ES C2 - 5 days ago


    Worcester, United Kingdom CY Executive Resourcing Full time

    We’re thrilled to assist one of our valued service sector clients in their search for an ambitious team player to join them as a Business Support Administrator. This presents an outstanding opportunity to become part of a growing organisation who prides themselves an exceptional service to their clients along with their core values as a business. *...

  • Sales Executive

    Found in: Talent UK C2 - 3 days ago


    Worcester, United Kingdom Lookers Full time

    Overview Worcester Mercedes-Benz £25,0000 + OTE of £65,000 uncapped! 44 hours Lookers Worcester Mercedes-Benz is recruiting an ambitious and experienced Sales Executive to join our hard-working and friendly team on site. You will work alongside our passionate Sales team to provide Lookers first-class customer service. Joining our...

  • Sales Executive

    Found in: Talent UK C2 - 2 weeks ago


    Worcester, United Kingdom Sytner Group Full time

    Sytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £, and the potential to make a generous commission. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Interested? Read on for what we are looking for… ...


  • Worcester, United Kingdom Bamboo Marketing Full time

    **Flexible working hours between 8am-8pm Monday - Saturday. 20-40hrs per week. Hybrid working once fully trained.** We are a marketing agency specialising in automotive contact centre solutions. Responsibilities; - Make outbound duty of care calls to existing customers - Deliver an exceptional customer experience - Give advice on recommended services -...

  • MINI Sales Executive

    Found in: Talent UK C2 - 1 week ago


    Worcester, United Kingdom Sytner Group Full time

      About the role   Sytner MINI Worcester have an exciting opportunity available for an individual who comes from some form of customer service or sales background.   As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car.   Sytner Sales Executives work a variety of...

  • Sales Executive

    2 weeks ago


    Worcester, Worcestershire, United Kingdom Vertu Motors group Full time

    Bristol Street Motors Ford Worcester  Bristol Street Motors Ford Worcester  are currently recruiting an experienced Sales Executive to join our team! We are offering a £22,000Basic Salary with a £39,000 OTE plus a range of company benefits! Due to growth within the business we are actively looking to recruit a Sales Executive to join our successful...

  • Executive Pa

    3 hours ago


    Worcester, United Kingdom Adecco UK Full time

    **Adecco Worcester are recruiting on behalf of our wonderful client based in Worcester for an Executive PA.** This is an exciting opportunity to work for a successful organisation supporting the Senior Management team and acting as their first point of contact. This is a brand-new role for the business which means you can really put your stamp on it... as...


  • Worcester, Worcestershire, United Kingdom CY Executive Resourcing Full time

    We’re thrilled to assist one of our valued service sector clients in their search for an ambitious team player to join them as a Business Support Administrator. This presents an outstanding opportunity to become part of a growing organisation who prides themselves an exceptional service to their clients along with their core values as a business. Analysing...