Administrator

7 months ago


AshtonUnderLyne, United Kingdom Pennine Care NHS Foundation Trust Full time

Pennine Care NHS Foundation Trust is delighted to develop the new Community Rehabilitation Team to support service users experiencing complex psychosis.

You will receive supervision and your personal development will be supported through our appraisal process.

To receive and deal with all incoming telephone calls and take messages

Communicate professionally and effectively with internal and external contacts

Collect, collate, input and extract data into/from NHS systems as directed by Team Manager (e.g. Paris, Theseus and associated systems, SMART, CHIS, Electronic Staffing Records, Team activity, referral/discharge stats).

Responsible for the safe storage of data and information in accordance with Trust Policy.

Maintain administrative systems set up in team offices to ensure an organised and efficient working environment for staff.

Undertaking various clerical duties such as, photocopying, filing and dealing with incoming and outgoing post

Notify patients of appointments and cancellations by issuing computerised letters.

Update in house systems and e-referral as required.

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.

Essential Criteria

NVQ 3 or equivalent experience

Working experience of Microsoft software.

Office procedures and systems.

Ability to communicate effectively with all levels of Trust staff and external agencies

Good keyboard skills

Ability to prioritise workload effectively

Good organisational skills

Good written and verbal communication and interpersonal skills

Ability to work as a team member and individually.

Understanding of the importance of maintaining confidentiality.

Desirable

Typing / Word processing qualification

ECDL or equivalent qualification

Ability to accurately input data

Note taking/making notes experience

Please refer to the Job Description and Person Specification to give you the best chance of being shortlisted.


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