Customer Service Advisor Merchant Trainee
2 days ago
**The Role**
**_Gibbs & Dandy - Customer Service Advisor (Merchant Trainee)_**
**_Based: Henley on Thames _**
**_Salary: £_ _14,560 - £19,760_**
Hello and thank you for your interest in our role
Our branches are busy places, with lots going on inside and out. On our apprenticeship programme, you will join us as a Merchant Trainee. In this role you will work in a range of our departments such as the yard and the sales counter, getting to grips withour business, our customers and our products.
Working for Gibbs & Dandy, no two days are the same. You will have the opportunity to support and advise customers on our extensive building products and service range - no matter how big or small their project is You will take pride in being an importantpart of the Gibbs & Dandy mission to be 'The Most Trusted Merchant in Town'
We've been in the industry for over 175 years so we can proudly say we know a thing or two about providing our customers with the tools and materials they need to complete their building projects. The Gibbs & Dandy team are a family, we value, respect andoccasionally have the odd joke at the expense of each other - but what family doesn't? All this makes us who we are - a close knit team on a mission. But we couldn't give our customers a service they can trust without our people, and this is where you stepin.
You'll join Gibbs & Dandy Henley on Thames. This branch is well-established and busy, with a friendly team of xx who work hard to offer a great service and excellent product knowledge. We have a sales office, warehouse, shop & counter, showroom and threecustomer delivery vehicles.
**So, what are we looking for?**
- A genuine enthusiasm for dealing with customers, and a 'customer 1st' attitude
- The ability to build strong relationships internally and externally
- Accuracy and attention to detail
- A positive team player
- An interest in learning more about the world of a Builders Merchant
**What will we offer you?**
As a Merchant Trainee, we'll support you to undertake your Level 2 Trade Business Apprenticeship.
As part of Saint-Gobain Group, here at Gibbs & Dandy we also offer:
- A competitive salary
- A discretionary bonus scheme
- Opportunities for career progression and development
- 31 days' holiday (including bank holidays), plus the option to buy or sell additional days
- A defined contribution pension scheme
- Great discounts across high street chains, online stores and holiday agents
- Saint-Gobain Life Assurance Scheme
- Access to a leading health and wellbeing portal
**Requirements**:
N/A
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