Case Administrator
1 month ago
**Details**:
**Reference number**:
- 252910**Salary**:
- £19,087 - £23,182**Job grade**:
- Other- NPS Pay Band 2 National**Contract type**:
- Permanent**Type of role**:
- Administration / Corporate Support**Working pattern**:
- Full-time**Number of jobs available**:
- 1Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- This position is based at NPS JUPITER HOUSE CHESTER, CH1 4QSAbout the job
**Job summary**:
- Please refer to Job Description**Job description**:
**Overview of the job**
This is an administrative job within the National Probation Service.
**Summary**
The jobholder will provide administrative support within the National Probation Service (NPS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.
In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
This role may involve some out of hours work.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
**Responsibilities, Activities & Duties**
The job holder will be required to carry out the following responsibilities, activities and duties:
- Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Provide cover for an effective and efficient reception and telephone enquiry service
- Act as single point of contact within unit for specialist area of work as required
- Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the LDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of NPS and NOMS
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.
**Person specification**:
- Please refer to Job Description**Behaviours**:
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Making Effective Decisions
- Delivering at Pace
**Benefits**:
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance
Things you need to know
**Selection process details**:
- This vacancy is using Success Profiles, and will assess your Behaviours and Experience.- Feed
-
Case Administrator
1 month ago
Chester, United Kingdom Ministry of Justice Full time**Case Administrator - PDU Cheshire West (Chester) - North West - 69719** **£19,087 - £23,182** **Chester**: **Case Administrators play a vital support role in probation teams, **Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. **We’re looking for empathetic, patient and...
-
Case Handler
2 weeks ago
Chester, United Kingdom Connells Group Full timeAn exciting opportunity has arisen to join a small, friendly, dynamic but growing team within a large corporate group, based in **Chester**. Your role will be based in the busy **Recoveries Department** and you will undertake direct branch case reviews, administrative work, optimise the income recovery and develop indirect and direct debt cases. **Your key...
-
Case Administrator- Pdu Chester Probation
1 month ago
Chester, United Kingdom Ministry of Justice Full time**Case Administrator - PDU Chester Probation - 77339** **£20,126 - £23,182** **Chester**: **Overview of the job** This is an administrative job within the Probation Service. **Summary** The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient...
-
Case Administrator- Pdu Chester Crown and
1 month ago
Chester, United Kingdom Ministry of Justice Full time**Case Administrator - PDU Chester Crown and Magistrates Court - 77327** **£20,126 - £23,182** **Chester**: **Overview of the job** This is an administrative job within the Probation Service. **Summary** The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through...
-
Case Administrator
1 month ago
Chester, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 262779**Salary**: - £19,087 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 2Contents Location About the job **Benefits**: Things...
-
Case Administrator- Pdu Chester Probation
1 month ago
Chester, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 303983**Salary**: - £20,126 - £23,182- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...
-
Case Administrator- Pdu Chester Crown and
1 month ago
Chester, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 303981**Salary**: - £20,126 - £23,182- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time, Part-time**Number of jobs available**: -...
-
Debt Recovery Case Handler
11 hours ago
Chester, United Kingdom Connells Group Full timeJob DescriptionAn exciting opportunity has arisen to join a small, friendly, dynamic but growing team within a large corporate group, based in Chester.Your role will be based in the busy Recoveries Department and you will undertake direct branch case reviews, administrative work, optimise the income recovery and develop indirect and direct debt cases.Your...
-
Debt Recovery Case Handler
7 days ago
Chester, Cheshire, United Kingdom Connells Group HQ Full timeJob DescriptionAn exciting opportunity has arisen to join a small, friendly, dynamic but growing team within a large corporate group, based in Chester.Your role will be based in the busy Recoveries Department and you will undertake direct branch case reviews, administrative work, optimise the income recovery and develop indirect and direct debt cases.Your...
-
Legal Administrator
2 weeks ago
Chester, United Kingdom HM3 Legal Services Ltd Full time**Legal Administrator, Wills, Trusts and Estates.** Full time, office based, Chester City Centre, Monday to Friday 9.00am-5.30pm **The role** Our Wills, Trusts and Estates department are growing and we are looking for a dedicated Legal Administrator to join our busy team, based in our Chester office. The team work with private clients to ensure all their...
-
Administrative Assistant
2 weeks ago
Chester, United Kingdom UNIVERSITY OF CHESTER Full time**PLEASE APPLY VIA OUR ONLINE RECRUITMENT SITE** **UNIVERSITY OF CHESTER** **ACADEMIC SERVICES** **ADMINISTRATIVE ASSISTANT** **£22,681 - £24,248 PER ANNUM** **9 MONTH FIXED TERM MATERNITY CONTRACT** We are seeking a dedicated Administrative Assistant to join our Student Casework team within Academic Services for a fixed term of 9 months. This role...
-
Bank Support Worker
6 days ago
Chester, United Kingdom Community Case Management Services Limited Full timeThis is a fantastic opportunity for a support worker who has experience of working with young people who have cerebral palsy and complex needs. Our client is a fourteen-year-old boy who has cerebral palsy and lives in the Chester area. **This role is for bank work on an ad-hoc basis.** As a successful applicant you would work as part of a small team,...
-
Debt Recovery Case Handler
3 weeks ago
Cheshire West and Chester, United Kingdom Connells Group Full timeDebt Recovery Case Handler An exciting opportunity has arisen to join a small, friendly, dynamic but growing team within a large corporate group, based in Chester. Your role will be based in the busy Recoveries Department and you will undertake direct branch case reviews, administrative work, optimise the income recovery and develop indirect and...
-
Debt Recovery Case Handler
1 week ago
Cheshire West and Chester, United Kingdom Connells Group Full timeDebt Recovery Case Handler An exciting opportunity has arisen to join a small, friendly, dynamic but growing team within a large corporate group, based in Chester. Your role will be based in the busy Recoveries Department and you will undertake direct branch case reviews, administrative work, optimise the income recovery and develop indirect and...
-
Clinical Administrator
1 month ago
Chester, United Kingdom Via Full timeRole Purpose To support Via services with a wide range of tasks associated with running a smooth and effective clinical prescribing service. To be responsibile for the monitoring and ordering of clinical stock and prescription paperwork; generating and voiding prescriptions for the service; postal and other correspondence to local GPs and pharmacies; taking...
-
Junior Administrator/office Assistant
1 month ago
Chester, United Kingdom The Roland Partnership Full timeAn exciting position has become available for a full-time Junior Administrator/Office Assistant in a busy solicitor’s office based in Chester. The firm deals primarily with medical negligence and personal injury claims. Administrative Assistant Job Duties: - Answer telephone and direct calls as appropriate - Act as communication relay, making sure all...
-
Legal Administrator
2 days ago
Chester, United Kingdom HM3 Legal Services Ltd Full time**Legal Administrator, Wills, Trusts and Estates.** Full time, office based, Chester City Centre, Monday to Friday 9.00am-5.30pm **The role** Our Wills, Trusts and Estates department are growing and we are looking for a dedicated Legal Administrator to join our busy Lifetime Planning team, based in our Chester office. The team work with private clients to...
-
Receptionist/administrator
2 weeks ago
Chester, United Kingdom HCRG Care Group Full timeJob Introduction As a Receptionist you’ll join a team who are focused on _delivering impeccable customer service to our service users _to really make our service users and staff feel the difference. To support the Administration Manager in delivering a consistent and co-ordinated approach to the operational management of Sexual Health service....
-
Administrator / Receptionist
1 week ago
Chester, United Kingdom HCRG Care Group Full timeJob Introduction To support in delivering a consistent and co-ordinated reception and administrative function throughout Cheshire West and Chester sexual health provision. To perform a variety of tasks in support of the patient journey from referral to consultation through to discharge. The role is to receive, assist and direct patients in accessing the...
-
Administrator / Receptionist
2 days ago
Chester, United Kingdom HCRG Care Group Full timeJob Introduction To support in delivering a consistent and co-ordinated reception and administrative function throughout Cheshire West and Chester sexual health provision. To perform a variety of tasks in support of the patient journey from referral to consultation through to discharge. The role is to receive, assist and direct patients in accessing the...