Customer Service Logistics Administrator

1 month ago


Wigan, United Kingdom MacDermid Offshore Solutions Full time

**Business Overview**:
**MACDERMID OFFSHORE SOLUTIONS**

MacDermid Offshore Solutions provides innovative production and drilling control fluids. These dynamic chemistries are used by oil & gas operating companies and drilling contractors worldwide to control the critical valves in their offshore production process. As the demands of operating in marine environments get tougher, the MacDermid Offshore Solutions team works tirelessly to identify opportunities and deliver timely solutions for customers.

MacDermid Offshore Solutions operates as a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.

**Job Purpose**:
To deal with all UK customer enquiries in a timely manner and to the highest level of customer service.

**Responsibilities**:
Key Responsibilities
- Dealing with all UK customer enquiries
- Processing of customer quotations and purchase orders
- Full order to cash process (entering orders, creating delivery notes, post goods issuing and invoicing) all processed through SAP.
- Managing and maintaining customer information via the SAP system
- Booking of UK transport and tank rental management
- Generation of Sales data reports/spreadsheets and any additional ad-hoc reports as requested by Supervisor
- Checking stock in SAP and liaising with Production Planning
- Assists with Month end reports - Checking status of orders, tracking late orders, running outstanding order reports

Skills & Knowledge
- 3 years minimum experience in an Admin role
- Excellent working knowledge of Microsoft Office
- Excellent communication skills, both verbal and written
- Excellent telephone manner and ability to co-ordinate multiple tasks at the same time
- Customer service experience and knowledge of SAP is desirable
- Organised with the ability to prioritise, work under pressure and to timescales

**Education**:

- High school diploma or GED

**Relevant Industries**:

- Chemicals
- Manufacturing
- Offshore

**Footer**:
'Element Solutions Inc group of companies are E-Verify Companies and provide reasonable accommodation for qualified individuals with disabilities and disabled veterans in job applicant procedures. Equal Opportunity Employer: Minority/Female/Veteran/Disabled/Gender Identity/Sexual Orientation’



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