Customer Service Administrator

4 weeks ago


Wigan, United Kingdom Smartsearch Recruitment Full time

**Customer Service Administrator - Construction Hire, Salary: £23k + excellent benefits and career opportunities, Based: Ince, Wigan**

We require a Customer Service Administrator to work for a leading company who specialise in the hire of portable accommodation, modular cabins and associated products. Working within the office, the Customer Service Administrator is responsible for providingadministration support to sales/operations. This will involve raising quotes and undertaking administrative duties to to process orders, as well as post contract customer support.

The official job title for this role is Hire Controller.

This is a busy role in a fast-paced environment that involves Customer Service, Sales Administration, Project Co-Ordination / Planning and general Administrative work.

**Key tasks of the Customer Service Executive**:

- Sales administration and order processing
- Post sale contract co-ordination
- Co-ordinate Project Managers site visits
- Co-ordinate Support Services and transport for Installations/Decommissions/Site Moves/collections
- Pre and Post Delivery Customer Support - Managing and processing a high volume all inbound calls from customers and regional offices
- Running reports
- General administrative tasks as required

**Equal opportunities and diversity**: Our client are committed to building a diverse, equal and inclusive culture. They aim to establish and maintain a leadership team and colleague population that reflects our society. They invite all colleaguesto bring their whole selves to work and strive for an environment which is fair, and in which all of their colleagues are able to do their best each day.
- Key words: Branch Administrator, Sales Administrator, Customer Service_



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