Customer Service Assistant

6 days ago


Nottingham, United Kingdom Britbet Racing LLP Full time

**Customer Service Assistant (Betting) - PAID TRAINING**

A customer service assistant with Britbet is a customer service based role, which involves placing bets on behalf of customers and in turn paying out winning ticket/s at the Nottingham Greyhound Stadium. This requires the use of a touchscreen terminal to navigate around the different races and bet types.

We will require team members to work every Friday evening, and also Boxing day over the Christmas period.

**Role duties;**
- To use the betting terminals to take bets from customers
- Pay out guests who supply winning ticket/s
- Provide excellent customer service to racegoers
- Handle cash and cash up at the end of each race day
- Explain effectively, different bet types to customers (training provided)

**Skills / Attributes;**
- Good customer service experience
- Good mental arithmetic
- No prior knowledge of racing or betting needed
- Ability to deal with cash efficiently and total up at the end of each race day
- Confident relaying information to guests around bets and races after training
- Enthusiastic

**Job Types**: Part-time, Zero hours contract

**Salary**: £10.00-£12.00 per hour

**Benefits**:

- Free parking
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Tips

COVID-19 considerations:
In line with government rules

Application question(s):

- Are you able to commit to working every Friday evening and Boxing day?
- Are you able to attend a Training Day at Nottingham Greyhound Stadium on Friday 9th December 4:15-9:00pm?

**Experience**:

- cash handling: 1 year (required)
- customer service: 1 year (required)

Work Location: One location



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