Head of Operations

4 months ago

Heathrow, United Kingdom British Airways Full time

Head of Operations - Outsourced Maintenance

British Airways has been flying for over 100 years and our success has been driven by our team’s passion and drive for excellence. Great journeys require first-class aircraft. That’s why our world class engineering function is so important to the British Airways customer experience.

We are delighted to announce a unique and exciting opportunity to lead our Outsourced Maintenance Teams.

We pride ourselves on the skill and expertise of our engineering teams and their continued focus on the highest standards of safety, quality, and reliability across the globe.

As Head of Outsourced Maintenance, you will lead the readiness, planning and delivery of a safe punctual and quality Outsourced Maintenance organisation. Ensuring that our contracted partners maintain statutory airworthiness standards and compliance as well as compliance with Maintenance Policy, Safety Standards, Company Standing Instructions and H & S Legislation

If you are commercially minded, Innovative and uncompromising about standards particularly Safety then get ready to push your leadership, relationship, influencingand engineering skills to ensure our customers fly in the safest, most reliable aircraft in the skies.

In return for keeping our fleet at the forefront of the sector, you’ll receive great rewards and lots of scope to develop your skills and progress your career.

**The Role**

This is a key operational leadership role, working across our outsourced maintenance stations, so you should love to travel, as you will be helping to set strategic direction and delivery of the Heavy Maintenance business plan.

Leading the readiness, planning and delivery of a safe punctual and quality Outsourced Maintenance organisation, you will be striving to exceed performance targets.

Collaborating with our Engineering planning teams to develop the long-term supplier maintenance strategy balancing quality cost and delivery to exceed performance targets.

You will be responsible for ensuring availability of resources to maximize efficiency whilst delivering the required workload and ensuring compliance with Maintenance Policy, Safety Standards, Company Standing Instructions and H & S Legislation.

In addition, you will play a key role in ensuring that all contracted partners are benchmarked positively against competitors, improving performance and cost year-on-year.

You will motivate and lead a team of colleagues who reflect the many different communities around the world that we serve. That’s why we encourage our people to celebrate and be proud of diversity and we strive to grow an inclusive environment in which everyone can thrive, whatever their personal characteristics or background.

You will play a key role in helping our colleagues to thrive to deliver a competitive engineering maintenance service for BA whilst creating and nurturing our internal talent pipeline.

It goes without saying that at all times we must maintain compliance with statutory requirements through adherence to procedures and effective colleague’s engagement, communication, and training.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us
- We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position._

N.B. We reserve

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