Trade Branch Supervisor

4 months ago

Cardiff, United Kingdom Inplace Personnel Services Full time

My Stock Market listed PLC client is currently seeking a Trade Branch Supervisor for their busy, thriving Branch located in Cardiff.
- Supervisor/Team Leader Experience
- Cash Handling Experience
- Great levels of Customer Service
- Motivated and enthusiastic
- Customer Facing Experience - dealing with people face-to-face
- Good knowledge of IT
- A driving license is ESSENTIAL, as a part of the role may involve delivering customers goods locally.
- An FLT License would be beneficial, however not essential.

As specialists within their sector, they have a Trade Counter Network of around 250+ branches and have experienced a huge amount of growth in recent years.

They are extremely keen on promoting from within and there is a great deal of scope with this position to advance through the business to Branch Manager and beyond

**Day to Day Duties will include**:

- Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day-to-day branch operations
- Provide exceptional customer service and support to new and existing customers
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Support the Branch Manager to ensure team complete actions and activities on time, and in full
- Ensure Branch team compliance with Health and Safety, company policies and procedures
- Undertake stocktakes and audits
- Maintain maintenance records for Branch vehicles
- Conduct Branch housekeeping for front of house, warehousing and merchanting

**What’s on Offer**:

- A starting Salary of £25,420 per annum
- A realistic and achievable Monthly Bonus giving an OTE of £30,220 per annum
- 33 days annual leave
- Life Assurance
- Company Pension Plan
- Discounts across a wide range of goods
- Ongoing career development and training
- Christmas shutdown period
- Only working occasional Saturdays, on a rota basis
- They don't open the branches on Sundays
- Their branches close at 4:30pm during the week, our client supports your work/life balance
- FREE Healthcare plan for all their employees
- Enhanced Maternity and Paternity benefit
- An excellent monthly bonus scheme
- Colleague Referral Programme; they pay you for successfully referring people to join the team
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it

Hours of work will be flexible days throughout the week covering 44 hours per week on a rota.

**Job Types**: Full-time, Permanent

**Salary**: £25,420.00-£30,220.00 per year

**Benefits**:

- Employee discount
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Reference ID: Cardiff

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