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Trade Store Manager
2 months ago
Are you a sales enthusiast with a passion for the construction, tool, or automotive industry? We're seeking a skilled Trade Store Manager to lead our Cardiff branch and drive our customer service excellence.
About Us:
We're the Würth Group, a global leader in industrial consumable products. Our mission is to provide top-quality products and exceptional customer service. As a Trade Store Manager, you'll be part of a dynamic team that's committed to excellence.
Your Role:
- Manage daily store operations, ensuring seamless customer experiences.
- Build strong relationships with customers, understanding their needs and preferences.
- Explore new business opportunities, identifying growth potential and implementing strategies to achieve it.
- Prepare for busy days, ensuring a smooth and efficient customer experience.
- Process orders, manage inventory, and maintain a high level of customer satisfaction.
- Provide exceptional customer assistance, resolving issues promptly and professionally.
- Respond to alarm calls, ensuring the security and safety of our store and customers.
- Communicate with existing and new customers, building trust and loyalty.
Requirements:
- Experience in D.I.Y. store or trade store and/or construction, tools, or automotive industries is a plus.
- Enthusiasm, great customer service skills, and a practical approach to problem-solving.
- Strong organizational skills, attention to detail, and interpersonal skills.
- PC literate and committed to delivering exceptional results.
- Outgoing, approachable, and sales-focused.
You may have experience in:
Manager, Branch Manager, Store Operations Manager, Sales and Store Manager, Store General Manager, Retail Operations Supervisor, Trade and Distribution Manager, Store Team Leader, and Retail Outlet Manager.
