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Reception Host/hostess

4 months ago

Birmingham, United Kingdom Bank Birmingham Restaurant Bar & Grill Full time

Individual Restaurants has an exciting opportunity for an experienced and well-presented Reception Host to join our team based in Bank Bar. You will be working on a full time, permanent basis.

About us:
Individual Restaurants are one of the UK’s leading privately owned restaurant groups with over 40 upmarket Italian and Grill restaurants in central London, major UK cities, affluent towns and their suburbs. Our collection includes Piccolino, Riva Blu, Gino D’Acampo and our Bar & Grills.

We are looking for individuals with a passion for hospitality and great food and who have a flair for delivering excellent customer service to join our team

Benefits you will receive working with us
- 100% of gratuity and service distributed to the restaurant team
- Free Uniform
- Free meals while on duty
- Enhanced maternity and paternity packages
- Reward gateway discount high street retail trust
- Retail trust (EAP) wellbeing for finical support
- 30% off your total food and drink bill at any of our restaurants, any time.
- Competitive rates of pay - we pay the best to get the best
- Career paths, progression and training through our training Academy
- 3% employer pension contribution
- Full in-house training with the Individual Restaurants Academy
- Apprentice Programme fully funded & industry recognised
- Career Progression paths
- 15% off at Iceland Foods
- Access to up to 40% of your earnt wages, savings and financial wellbeing tools through our partners at Wagestream

The role:
As a Reception Host you will be responsible for the day to day running of an efficient and productive Reception operation, maximising the revenue. You’ll greet the guests when they arrive ensuring excellent customer service meeting the company’s standards to exceed customer expectations.

What will you be doing as our Reception Host?
- Meeting and greeting clients and take them to their seats
- Scheduling, managing and controlling the Restaurant Reservations via the reservations system, maximising revenue potential of bookings
- Ensuring all large party deposits are paid and their special orders and requirements are met
- Keeping the reception area tidy and the focal point for guest’s arrival

What are we looking for in our ideal Reception Host?
- A passion and energy for people skills and flair for delivering excellent customer service
- Must be very friendly and professional in approach
- The highest standards of personal grooming, appearance and posture
- At least one years of experience in hospitality

If you have the passion and drive to be the best and would like to join our family as our new Reception Host, please click ‘apply’ today. We would love to hear from you

**Job Types**: Full-time, Permanent

**Salary**: £9.50-£13.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Birmingham, B1 2JB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 1 year (required)
- Receptionist: 1 year (required)

Work Location: One location