Reception Host/hostess

5 months ago

Birmingham, United Kingdom Individual Restaurants Full time

**Individual Restaurants **has an exciting opportunity for an experienced and well-presented **Reception Host **to join our team based in Bank Birmingham Restaurant bar and Grill. You will be working on a part **time, permanent** basis, and in return receive a **competitive salary**.

**About us**:
Individual Restaurants are one of the UK’s leading privately owned restaurant groups with 30 upmarket Italian and Grill restaurants in central London, major UK cities, affluent towns and their suburbs. Our collection includes Piccolino, Riva Blu, Piccolo and our iconic Bar & Grills.

We are key players in the premium-casual dining market with a stellar reputation as one of the best companies to be part of in our industry.

Our amazing restaurants offer excellent quality of food, and service in beautiful stylish restaurants. “We aim be the best Italian or Grill restaurant in town and to beat guest’s expectations each and every time they visit”.

We are looking for individuals with a passion for hospitality and great food and who have a flair for delivering excellent customer service to join our team

**The role**:
As a **Reception Host** you will be responsible for the day to day running of an efficient and productive Reception operation, maximising the revenue. You’ll greet the guests when they arrive ensuring excellent customer service meeting the company’s standards to exceed customer expectations.

**What will you be doing as our Reception Host?**
- Meeting and greeting clients and take them to their seats
- Scheduling, managing and controlling the Restaurant Reservations via the reservations system, maximising revenue potential of bookings
- Ensuring all large party deposits are paid and their special orders and requirements are met
- Keeping the reception area tidy and the focal point for guest’s arrival

**What are we looking for in our ideal Reception Host?**
- A passion and energy for people skills and flair for delivering excellent customer service
- Must be very friendly and professional in approach
- The highest standards of personal grooming, appearance and posture
- At least one years of experience in hospitality

**Benefits of becoming our Reception Host**:

- 50% off your total food and drink bill at any of our restaurants, any time.
- Access to up to 40% of your earnt wages, savings and financial wellbeing tools through our partners at Wagestream
- Opportunity to develop and achieve industry recognised qualifications through our apprenticeship programme
- Competitive rates of pay - we pay the best to get the best
- Career paths, progression and training through our in house training Academy
- 3% employer pension contribution
- 10% off at Iceland Foods
- 100% of gratuity and service distributed to the restaurant team

Documented evidence of eligibility will be required from you as part of the recruitment process, and you must be eligible to live and work in the UK. (Asylum, Immigration & Nationality Act 2006).

If you have the passion and drive to be the best and would like to join our family as our new **Reception Host**, please click **‘apply’ **today. We would love to hear from you

**Job Type**: Part-time
Part-time hours: 10-15 per week

**Salary**: £10.42-£11.00 per hour

**Benefits**:

- Employee discount
- Flexitime
- Store discount

Schedule:

- Flexitime
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Marlow: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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