Host/hostess
3 months ago
**Host/Hostess**
**Contract: Professional & Technology Services**
**Location: West Midlands**
**Hours of work: 40**
**Working Pattern: Monday to Friday**
**7.30am - 4pm**
**Contract Type: Fixed Term Contract**
**Salary: £12.00**
Are you outgoing and friendly? Can confidently build rapport with customers and colleagues?
As a Host with ISS UK you will be an ambassador for both ISS and our clients. The role of a Host is a key responsibility, and this is why we seek and develop unique individuals to lead the way, enabling you to be at the forefront of creating an exceptional experience for all who visit the workplace.
ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.
**The Role**
- Create a positive experience for guests and colleagues and provide amazing customer service at all times
- Be an exceptional spokesperson and engage with your guests queries about site and operations
- Build your knowledge of your environment and promote the various destinations, food services and activities
- Take opportunities to foster relationships and build rapport with guests and colleagues
- Keep an eye out for any innovations or improvements we can make to the workplace, site experience and culture, and be ready to share your ideas
- Emanate a positive energy during tours being an advocate the business by sharing your knowledge of the site’s workspaces, facilities and general culture
**About You**
- You have fantastic customer service skills and you’re ready to take it to the next level
- You have a social and welcoming personality and can engage with everyone professionally
- You’re a team player but can confidently work independently
- You consider others and have the drive to help wherever you can
- Have experience working with relevant systems (e.g., MS Office)
**The Company**
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: £12.00 per hour
**Benefits**:
- Company pension
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: 122325
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