Sales Coordinator
3 months ago
Sales Coordinator -12 Month Fixed Term Contract
Have you worked in a call centre or busy telephone sales environment?
We are looking for an experienced Sales Coordinators to join the team at Shepshed, on a 12 month FTC.
You will be responsible for:
- Confirming deliveries with customers for all areas of DML for existing contracts using the Pre-Trading report.
- Updating notes on this report to provide full visibility for the Trading Team on potential sales gaps.
- Update customers with monthly price updates, update SAP with correct pricing and haulage rates.
- Provide support and cover for other Production Planners during holiday periods and absence.
- Support for Co-Product Trading team as agreed with the Trading manager (Offering repeat spot order, forward contracts, pitting) etc
- Responsibility for Sales Planning the Trading board Sales order/Purchase order entry to support Production Planners as required.
- Own all elements of Customer service with our farm customers. This will include complaints eta enquiries, delivery date enquiries, requests updates and pricing queries.
- Informing Traders of farm opportunities and competitor information.
- Taking and managing incoming customer service calls.
- Update the trading board as customer confirmations are completed to provide sales gap information.
- Develop and maintain the input of information into C4C database system regarding all customer interactions.
Essentially, you will look after our customers, as first port of call - delivering the 'best in class' approach to customer experience management.
In return you will receive:
- Competitive salary
- Employee Assistance Programme
- Options to enhance your pension after 12 months service (increased employer contributions)
- Private medical care
- Cycle to work scheme
indhp
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: From £27,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Loughborough, LE12 9NH: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Telesales: 1 year (preferred)
Licence/Certification:
- Right to Work in the UK (required)
Work Location: Hybrid remote in Loughborough, LE12 9NH
Reference ID: R7116
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