Head of Fraud Risk Management

3 weeks ago


London, United Kingdom Experian Full time

**Company Description** Who are Experian?**

We are the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

**Our approach to flexible working**

We care about work that works, whether that’s about where you work or adjusting your hours to fit better with your life. Our flexible working practices, including our hybrid working model where you can split your working time between the office and your home, support our belief that this balance brings long-lasting benefits for our business as well as ensuring that our people can balance successful careers with their commitments and interests outside of work. So that you can love where you work, please discuss what works for you with your recruiter during the hiring process.

**Accepting you, for you.**

We want you to feel accepted for who you are and to feel safe, valued and to help us build a culture of true belonging. Experian is proud to be an equal opportunity employer and we take affirmative action to create a more inclusive and equitable world of work. We are committed to equal employment opportunities regardless of age, disability, gender identity, marital status, race, ethnicity, faith or belief, sexual orientation, socioeconomic background, Veteran status or whether you’re pregnant or on family leave.
**Job Description** Job Description**

Still with me? If we sound like the type of organisation you might like to work for, we currently have an opportunity for a **Global Head of Fraud Risk Management **to join our Global Risk Function.

**Purpose**

This role is responsible for leading Experian’s Global Fraud Risk Management programme across all traditional and digital channels. The role will provide strategic leadership for our Fraud Risk Management team, who oversee and deliver all second line Group Fraud Risk Management activities. A key deliverable is driving and enabling delivery of a maturity program to stay ahead of enhanced threats and develop market leading best practice in Risk Management;. Additionally, the role is responsible to provide thought leadership to Group Risk Management and the wider risk community and first line on fraud risk practices and emerging fraud risk responses.

Essential

**Responsibilities**:

- Design, develop and effectively deliver the Group’s global Fraud Risk Management strategy and governance framework to ensure they are embedded in our business practices; champion a culture of strong fraud risk management maturity to a global audience.
- Leads the renewals of policies and standards on how Experian manages the identification, evaluation and mitigation of fraud risks.
- Partners with senior leaders, and in doing so influences behaviours or actions, to implement & monitor effective fraud risk plans to mitigate internal and external fraud risks.
- Establishes and rolls out a groupwide fraud monitoring program.
- Provides thought leadership, direction and support to a team of fraud risk management specialists. Supporting their development, driving the culture and ensuring they are meeting appropriate performance standards to best represent the Group Risk business and regulatory requirements.
- Partner with 1LoD fraud teams to ensure a cohesive and comprehensive approach is adopted.
- Enable Experian to innovate safely by overseeing and driving global business change initiatives and new product development, providing specialist advice on appropriate fraud identification and management across digital channels.
- Perform Horizon scanning to identify potential and emerging fraud risks and to influence/inform future processes and initiatives to keep our business safe.
- Leading a robust data led approach to fraud management and investigations to provide meaningful insight and direction
- Provide and present accurate and informative fraud risk reporting for our Executive leadership and Board, defining the impact of fraud to the group and partnering with our controls function to critically assess the effectiveness of our control framework. Propose and pursue recommendations, where appropriate, to improve the control framework.
- Partner in the development of robust testing processes to assess the effectiveness of our fraud risk controls, and support in any remediating actions.
- Advise and challenge the 1L



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