Transport Administrator

4 months ago


Ely, United Kingdom DS Smith Full time

To provide all internal and external DS Smith clients with an outstanding level of service with focus on communication, accuracy, reliability and dependability
- To ensure that MIS/OPUS documents are up to date and supplied in a clean, standard format.
- To establish and maintain excellent relationships, based on trust and reliability, with all relevant internal departments and with client contacts
- To manage multiple ongoing projects, with over-lapping timelines, to a high standard, within budget
- Maintain an effective method and strategy for reporting the cost and success of all forms of despatch
- Notify Account Management teams of any issues, or changes, in booking-in or delivering any client projects at the earliest possible opportunity

We are looking for a transport Administrator to provide all internal and external DS Smith clients with an outstanding level of service with focus on communication, accuracy, reliability and dependability.
- To ensure that MIS/OPUS documents are up to date and supplied in a clean, standard format.
- To establish and maintain excellent relationships, based on trust and reliability, with all relevant internal departments and with client contacts
- To manage multiple ongoing projects, with over-lapping timelines, to a high standard, within budget
- Maintain an effective method and strategy for reporting the cost and success of all forms of despatch
- Notify Account Management teams of any issues, or changes, in booking-in or delivering any client projects at the earliest possible opportunity
- General office administration, including:

- Answer the telephone and respond to queries
- Customer liaison
- Ensure all project and general administration paperwork is filed correctly and in a timely manner
- Attention to detail
- General operations and project specific, including:

- Ensure that address lists are kept up to date in MIS.
- Liaise with 3rd parties regarding deliveries and collections to and from the site as necessary
- Raise DTS labels accurately and send POD reports in a timely fashion, within agreed SLA timings, where appropriate
- Book couriers and raise delivery notes
- Ensure all documentation is created in good time for all deliveries and accurately file Delivery Notes
- Reconcile Delivery Note descriptions with physical deliveries, query any differences and progress chase any missing components etc
- Create and supply all Product Labels, Pallet Labels and Carton Labels in good time for packing
- Create pick sheets in good time for packing
- Keep KPI’s up to date
- Monthly report to the Supply Chain Manager
- Send Quotes to the Estimated team
- Any other reasonable request



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