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Head of Conduct

3 months ago

Edinburgh, United Kingdom abrdn Full time

Job Description

At abrdn, our purpose is to enable our clients to be better investors.

Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by enabling clients to invest responsibly, it helps us to build a better world.

About our Adviser Vector

The Adviser vector strategy is to deliver client-led growth and help advisory businesses to thrive, so they can help their clients prosper. The vector operates via four key pillars - Growth, Operations, Control and Sales. The Control pillar aims to deliver a world class control service for the abrdn Adviser business via a philosophy of being Simple, Client-Focused, Modern, Efficient, Scalable and Forward-Looking.

The Team

The Adviser vector’s Client & Business Control Team protects our client and customer journeys making us the Platform of choice, supporting our business growth strategy through efficiency and lower cost to control whilst creating a robust and safe environment for our colleagues to provide outstanding performance.

About the Role

The role of the Head of Conduct & Control is to ensure effective adherence to our Enterprise Risk Management Framework (ERMF) and involves first line of defence risk and governance reporting to Executive leaders and Board Risk Committee. The role will have a team of 6 FTE, with responsibility for adherence to regulation and policy such as Consumer Duty and Conduct and provide appropriate, evidence based assurance of compliance across the end to end business.

Key responsibilities- Lead a team of risk and control professionals providing support and leadership to the team, developing staff and managing team performance.- Contribute to the design and execution of a modern oversight framework that delivers effective risk management and control oversight with a goal of lower cost to control.- Develop the use of data, key risk indicators, digital metrics and control assessments to provide evidence-based assurance of a robust control environment and policy adherence.- Lead on influencing the vector to operating within Group Risk Appetite tolerances.- Promote and encourage a risk culture, through risk management awareness and accountability, that aligns with the strategic drivers and behaviours of the vector and wider Group.- Ensure strong compliance with ERMF across the end to end processes of the vector.- Act as the Subject Matter Expert of key risk frameworks and key regulations such as Consumer Duty and Risk and Control Self Assessment.- Strong relationship and influencing with internal teams and second and third lines of defence.- Governance reporting across ERMF requirements and provision of reporting to a high standard up to Executive level and Board Risk Committee.

Skills and experience we're looking for:
- Demonstrative experience as a risk and control practitioner in first or second line of defence risk management roles.- Operational Risk qualification/certification desired.- An excellent set of analytical skills, naturally inclined to analyse and challenge current processes and seek to ensure best practice.- Communicates effectively with others at all levels of seniority across the organisation and has the skills to influence others.- Strong leadership and adaptability through change.- Excellent interpersonal and relationship management skills.- Good knowledge of FCA regulations, particularly in relation to Consumer Duty, Conduct Risk and Operational Risk.- Strong verbal and written communicator with ability to make the complex simple and engage both technical and non-technical audiences using a variety of mediums.- Highly skilled in analysing the appropriate data and KPIs/ KRIs to support and identify themes/ trends to make fact-based decision making.- Dedication to robust, timely and consistent delivery of agreed outcomes.- Good commercial awareness.

Our benefits

There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.

When you join us, your reward will be one of the best around. This includes 40 days’ annual leave, a 16% employer pension contribution, a discretionary performance based bonus (where applicable), private healthcare and a range of flexible benefits - including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits

here.

Our business

Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas - our vectors of growth - focused on our clients’ changing needs. You can find out more about what we do

here


An inclusive way of working

Whatever way you like to work, if you have the talent and commitment to join our team, we’d like to hear from you.

At abrdn we’ve adopted a