Customer Service Advisor

4 weeks ago


Bolton, United Kingdom Yü Smart Ltd Full time

**Overview**

Yu Smart is a Metering Equipment Manager within the Energy Sector delivering smart meter and EV charge-point installation services. We are looking to expand our Customer Services Team, to ensure continued success & growth. This is a great opportunity to work for a small but forward-thinking business that has major growth plans, at an exciting time in its evolution.

**What We Need from Yü**
- Making outbound calls to existing business customers with the aim to book appointments for our highly skilled engineers.
- Keep accurate records of customer interactions.
- Respond to customer complaints.
- Delivering consistently high levels of customer service.
- To take responsibility for maintaining an appropriate level of knowledge and seeking assistance from your line manager and/or colleagues where required.

**About Yü**
- Ability to work as part of a small team and support colleagues with their workload and to be proactive in identifying when colleagues may need additional support and offer this support.
- Be friendly and willing to join a like-minded team to create a culture of business and personal development.
- Offer excellent customer service and have a friendly, approachable manner at all times.
- Being a team player who is willing to go the extra mile for their colleagues and business.
- A driven mindset with strong customer service or sales skills.
- A love for hitting targets.
- Great communication skills - you’re at ease building rapport and listening to customers.
- A confident attitude with the ability to convert a possible rejection into a positive outcome

Relevant Qualifications / Experience:

- Excellent communication skills, both written and verbal.
- Basic computer skills, as well as an excellent telephone manner
- Exceptional organisational skills particularly in time and diary management

Private & Confidential

Desirable:

- Experience of the Utilities industry would be beneficial but is not essential.

**Yü Come First**

We have a wide range of benefits for our employees including:

- 24 days annual leave + bank holidays
- Bonus scheme
- Pension
- Annual leave purchase
- Training and development opportunities
- Employee perks and support
- Recognition and reward
- Plus, many more

**Salary**: From £19,000.00 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: Hybrid remote in Bolton, BL1 4AG



  • Bolton, United Kingdom MBA Group Full time

    MBA are looking for a Service Advisor to work out of our client’s prestigious Automotive Retail Centre in Bolton. This is a great opportunity to work with one of the most prestigious brands in the automotive industry. The client is a family run business who started over 110 years ago and during that time, have sold and repaired cars and bikes across...


  • Bolton, United Kingdom Bolton at Home Full time

    Job reference BH000643 Date posted 08/05/2024 Application closing date 22/05/2024 Salary Grade 3 - £27,040 - £29,280 Package 36 Hours (Fixed Term until 31/03/2025) 18 Hours (Fixed Term until 31/12/2024) 18 Hours (Permanent) Contractual hours Blank Basis Blank Job category/type Customer Service Job description **What is the purpose of the...


  • Bolton, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Advisor** Pertemps are recruiting for Customer Service positions working on assignment at one of the UK’s leading banks. **WHAT’S IN IT FOR YOU?** - A full comprehensive training and coaching package- Potential for future pay progression (length of service and competency based)- Potential to work on a hybrid basis...


  • Bolton, United Kingdom Axion Recruitment Full time

    **Customer Services Advisor** **Location**: Bolton **Salary**:£26,000 - £27,000 **Shift**:Mon - Fri (08:00 till 16:30) **Industry**:Manufacturing **Duties and responsibilities as a Customer Services Advisor** - Process customer orders and deal with customer enquires - Raise problems to other relevant member of staff and keep customers updated - Update...


  • Bolton, United Kingdom Haier Europe UK & Ireland Careers Full time

    **Customer Service Advisor** **£22,000 + benefits** **Bolton** If you want to **build a career** that believes **customer service** is key to personal and business goals, our future is yours to grasp. As a **Customer Service Advisor** working at our Bolton Call Centre / Customer Service Centre, in your hands, we'll get closer to our customers and get...


  • Bolton, United Kingdom Haier Europe Full time

    **Customer Service Advisor | £24,000 pa | Bolton** This is a Customer Service Advisor role that offers more. Working with the number one home appliance brand in the world you'll enjoy amazing opportunity, performance, and potential. We don't limit what you can achieve and where you can go with us at Haier Europe. **Benefits**: - Base salary up to...


  • Bolton, United Kingdom Haier Europe UK & Ireland Careers Full time

    **Customer Service Advisor | £24,000 pa | Bolton** This is a Customer Service Advisor role that offers more. Working with the number one home appliance brand in the world you’ll enjoy amazing opportunity, performance, and potential. We don’t limit what you can achieve and where you can go with us at Haier Europe. **Benefits: - Base salary up to...


  • Bolton, United Kingdom Inchcape Full time

    **Service Advisor bravoauto Bolton** **£25,200 + OTE £28,200** **Package Description** As our** Customer Service Advisor,** you will receive a competitive basic salary as well as some amazing company benefits, including; - **A pension that pays** - Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose...


  • Bolton, United Kingdom Optimise Talent Ltd Full time

    Customer Experience Advisor - £28kBased in BoltonThis is a unique opportunity to join a new business within the finance sector that is disrupting the lending market. We are looking for an experienced Customer Experience Advisor from a financial services background to ensure all our client and customer relationship are strong and all contact meets with not...


  • Bolton, United Kingdom Optimise Talent Ltd Full time

    Customer Experience Advisor - £28kBased in BoltonThis is a unique opportunity to join a new business within the finance sector that is disrupting the lending market. We are looking for an experienced Customer Experience Advisor from a financial services background to ensure all our client and customer relationship are strong and all contact meets with not...


  • Bolton, Bolton, United Kingdom Inchcape Full time

    Service Advisor bravoauto Bolton£25,200 + OTE £28,200Package DescriptionAs our Customer Service Advisor, you will receive a competitive basic salary as well as some amazing company benefits, including;- A pension that pays Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to...


  • Bolton, Bolton, United Kingdom Candy Hoover Group S.r.l. Full time

    As a Customer Service Advisor (Retail) working at our Bolton Call Centre / Customer Service Centre, you'll provide our retail customers with fantastic support and help us get closer to our aim to be the number one home appliance business in the UK & Ireland.Benefits: Base salary of £24,960 Working only 1 in 4 weekends Working 37.5 hours per week on a set...


  • Bolton, United Kingdom Connells Group Full time

    Do you have an **outgoing personality**? Do you like talking to people over the telephone? Would you like to work in a **fun & rewarding environment**? If the answer to these questions is yes, we may have the job for you! We are recruiting Customer Service Advisors to work in our busy central operations team in Cardiff, where you will be working on the...


  • Bolton, United Kingdom Connells Group Full time

    Do you have an **outgoing personality**? Do you like talking to people over the telephone? Would you like to work in a **fun & rewarding environment**? If the answer to these questions is yes, we may have the job for you! We are recruiting Customer Service Advisors to work in our busy central operations team in Bolton where you will be working on the...


  • Bolton, United Kingdom SpaMedica Full time

    **_As a service professional.._** **_ Do you thrive on positive feedback from the conversations you have?_** **_ Do you motivate yourself by always trying to exceed expectations?_** **_ Can you treat your caller as if it was one of your grandparents?_** **About our people** Based in the centre of Bolton, our customer service advisors (patient services...


  • Bolton, United Kingdom IONIC Recruitment Full time

    My client a large wholesaler who are based in Farnworth are looking for a Customer Service Advisor to join there team at the sales office. The role will mainly be managing customers inbound and outbound calls ensuring all communications between customers and orders are dealt with to a high standard.Duties * Taking inbound calls, online enquires and outbound...

  • Customer Services

    4 weeks ago


    Bolton, United Kingdom Percy Doughty Full time

    **Job Specification - Customer Services /Sales Advisor** Percy Doughty has an exciting permanent, full-time opportunity for a Customer Service/Sales Advisor to join our team at our Head Office in Farnworth. Our Sales Office is the main point of contact for our customers. As a Customer Service/Sales Advisor, you will be on the front line with customers,...


  • Bolton, United Kingdom SpaMedica Full time

    **_As a customer service professional.._** **_ Do you thrive on positive feedback from the conversations you have?_** **_ Do you motivate yourself by always trying to exceed expectations?_** **_ Can you treat your caller as if it was one of your grandparents?_** **About our people** Based in the centre of Bolton, our customer service advisors (patient...


  • Bolton, Bolton, United Kingdom IONIC Recruitment Full time

    My client a large wholesaler who are based in Farnworth are looking for a Customer Service Advisor to join there team at the sales office. The role will mainly be managing customers inbound and outbound calls ensuring all communications between customers and orders are dealt with to a high standard.Duties * Taking inbound calls, online enquires and outbound...


  • Bolton, United Kingdom The Recruitment Co Full time

    **Job Title: Customer Service Advisor** **Location: Bolton Hours: 37.5 hrs per week Mon - Fri between 9am - 6pm, mínimal weekend coverage required with rota day off in the week **Salary**: £20,000 per annum + Bi-annual Bonus** **Main Duties and Responsibilities**: - **Manage day-to-day queries from patients, hospitals and medical professionals** -...