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Customer Service Advisors

4 months ago


Bolton, United Kingdom Bolton at Home Full time

Job reference

BH000643

Date posted

08/05/2024

Application closing date

22/05/2024

Salary

Grade 3 - £27,040 - £29,280

Package

36 Hours (Fixed Term until 31/03/2025) 18 Hours (Fixed Term until 31/12/2024) 18 Hours (Permanent)

Contractual hours

Blank

Basis

Blank

Job category/type

Customer Service

Job description

**What is the purpose of the role?**

Working in a busy customer focused contact centre, the role of the Customer Service Advisor is to respond to all initial customer enquires via a range of contact channels and deliver excellent customer service.

**Why is the role important?**

The Contact Centre environment is responsible for responding to customer queries at the first stage with the aim to resolve these where possible. It is a key service for the organisation with the aim of responding to queries and resolving issues as soon as possible.

Here at Bolton at Home, we’re a diverse bunch. Each person plays an important role in our mission to provide high-quality homes, improve communities and support local residents.

We’re current hiring for a Customer Service Advisors. Ready to play your part? View the Role Profile Here