IT User Support Specialist

2 weeks ago


Burgess Hill, United Kingdom CK GROUP Full time

CK Group are recruiting for an IT User Support Specialist to join a diagnostics company at their site in Goddards Green near Burgess Hill, West Sussex on a contract basis for 6 months.
The working hours for this role are 37.5 hours a week, Monday - Friday, covering hours between 08.30 - 17.30. On occasion, flexibility may be needed to work outside of these hours or travel to another site if required.
**Salary**:
Daily £250.00 PAYE
**IT User Support Specialist Role**:

- Manage IT support incidents / requests, performing root cause analysis and recommending controls for problem mitigation
- Deploy and validate hardware builds including Windows 10 laptops and iPhones for the Roche user base
- Process new starter, mover and leaver requests
- Contribute to organisational programmes of work and leading on internal IT projects

**Your Background**:

- Educated to GCE A level or equivalent standard is essential
- Hold an IT related qualification - essential
- 3 years or more in a similar role
- Experience of working in medium or large organisation supporting a diverse user base

**Company**:
Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life-changing medicines and to do this they are completely science-led and like to share this with the scientific, healthcare and business communitieswithin the UK.
**Location**:
This IT User Support Specialist role will be based at our clients site in Burgess Hill, West Sussex.
**Apply**:
It is essential that applicants hold entitlement to work in the UK. Please quote job reference 54894 in all correspondence.



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