Tenant Engagement Officer

2 weeks ago


Lowestoft, United Kingdom East Suffolk Council Full time

**East Suffolk Council, Lowestoft NR33 0EQ**:

- **£33,024 - £35,745 per annum**:

- **37 hours per week**:

- **Permanent**

East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.

You will develop and promote opportunities for tenants, leaseholders and residents to be involved with the Housing service, with the aim of developing and improving the service offered. Ensuring all tenants have a voice and are empowered to use that voice both individually and as a group so that their views are fully represented and considered.

You will have a thorough understanding of the principles and methods of Tenant Engagement and experience of working in a customer facing role and dealing with the public in difficult situations and experience of liaison with other partners and agencies.

**Why work for us?**

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, **take a look at our video and hear why our employees think it is such a great place to work (YouTube)**.

**Here are some of the main benefits**:

- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Find more information about what we offer in our **benefits brochure (pdf)**.

**To find out more**

Closing Date: 14th July 2024 (midnight).

Interview Date: 22nd July 2024

**How to apply**

**Step 1 - **Read the advert and the **Job Description and Person Specification (docx)**

**Step 2 - **Complete the **Supporting Statement template (docx)**. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.


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