Outpatient Administrator Centralised Pre-op
7 months ago
You will provide high quality admin and clerical support in the form of booking pre-operative and anaesthetic appointments using electronic booking systems.
You will have the ability to use initiative and judgement in dealing with non-routine enquiries and situations. You will use your ability to exercise judgement and initiative when dealing with urgent enquiries and knowing when to escalate.
You will liaise closely with our service users and link with our many departments involved in providing timely appointments for patients.
In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.
Be responsible for arranging follow up appointments
Using Medway PAS arrange appointments
Reduce and cancel clinics
Arrange transport
Ensure RTT data is accurate at all times
Deal appropriately with enquiries
Manage the demand and capacity within the standard operating practice
Highlight any capacity issues that arise
Ensure all referrals are booked in a timely manner meeting the department KPIs
Print appointment letters as necessary
Contact patients by telephone to ensure patients are aware of their appointments
Keep personal data updated and be able to advise patients
Notify Outpatient Co-ordinator of any patients who fail to attend their appointment
Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times
Be able to competently use Medway PAS and other information technology systems
Keep training up to date
Maintain tidy, safe working environment
Present a professional, polite and courteous attitude at all times
Undertake any other duties, which may reasonably be required
With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career
Please refer to the job description and person specification attached to the advert for the full details.
This will be a cross-site role.
-
Healthcare Assistant in Centralised Pre Op
7 months ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeDue to recent expansion we are looking for a caring and enthusiastic individuals to join Pre - operative Assessment service, working as part of a dedicated team helping to deliver high quality care and support for patients and their families attending the outpatient pre op service. The service is continuously growing and sees in the region of 20,000...
-
Outpatient Administrator Centralised Pre-op
6 months ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Preoperative Assessment Unit **Grade** - Band 3 **Contract** - Fixed term: 12 months (For maternity cover) **Hours** - Full time - 37.5 hours per week (Four days a week to work between 8-6) **Job ref** - 164-5385420-A **Site** - Queens Medical Centre **Town** - Nottingham **Salary** - £22,816 - £24,336 per annum **Salary...
-
Healthcare Assistant in Centralised Pre Op
7 months ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeWe have an exciting opportunity for a full-time Health Care Assistant position in our Centralized Pre-Op Service. We're seeking caring and enthusiastic individuals to join our Pre-Operative Assessment service. You'll be part of a dedicated team focused on delivering high-quality care and support for patients and their families attending the outpatient pre-op...
-
Healthcare Assistant in Centralised Pre Op
7 months ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeDue to recent expansion we are looking for a caring and enthusiastic individuals to join Pre - operative Assessment service, working as part of a dedicated team helping to deliver high quality care and support for patients and their families attending the outpatient pre op service. The service is continuously growing and sees in the region of 20,000...
-
Outpatient Administrator
1 week ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time**Job overview**: This role will be part of the Centralised Pre-operative Team working across the three sites of Nottingham University Hospitals, including City Hospital, QMC and the Treatment Centre. The post holder will work 4 days a week within the unit core hours of 8AM-6PM alongside pre-operative Nurses, HCAs and Anesthetists on a busy unit to ensure a...
-
Outpatient Booking Administrator
7 months ago
Nottingham, United Kingdom Spire Healthcare Full time**Outpatient Bookings Administrator | Administration | Spire Nottingham Hospital | Full Time - Mon-Fri | Permanent | £ **20,475 plus Excellent Benefits At Spire Healthcare, caring is our passion and our vision is to be recognised as a world class healthcare business. We’re committed to looking after people, both patients and colleagues. As part of our...
-
Outpatient Bookings Administrator
7 months ago
Nottingham, United Kingdom Spire Healthcare Full time**Outpatient Bookings Administrator | Administration | Spire Nottingham Hospital | Full Time - Mon-Fri | Fixed term| Competitive salary plus Excellent Benefits At Spire Healthcare, caring is our passion and our vision is to be recognised as a world class healthcare business. We’re committed to looking after people, both patients and colleagues. As part of...
-
Therapies Outpatient Administrator
6 months ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeThis is an exciting opportunity within The Childrens Hospital Therapy team, at QMC campus to support maternity leave. You will be working alongside another Outpatient Administrator Monday - Friday in supporting the Occupational Therapy and Physiotherapy OP department. You will work Monday to Friday 8:30-4:30. However on alternate months the Wednesday...
-
Outpatients Administrator
5 days ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time**Job overview**: This role will be part of the Centralised Pre-Operative Assessment Unit working across Nottingham University Hospitals sites including Nottingham City Hospital, Queen's Medical Centre and NHS Treatment Centre. The postholder will work 4 days per week 8am - 6pm. You will be providing high quality admin and clerical support in the form of...
-
Outpatient Administrator
6 days ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time**Job overview**: An opportunity has arisen for a permanent full time Band 3 Outpatient Administrator within the Outpatient Central Appointments Office based at QMC. An opportunity has arisen for a 6 month full time Band 3 Outpatient Administrator within the Outpatient Central Appointments Office based at QMC. Please note the office is due to move...
-
Outpatient Administrator
6 days ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn opportunity has arisen for permanent full time Band 3 Outpatient Administrators within the Outpatient Central Appointments Office based at Bishop House. Main duties of the job in addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
-
Outpatient Appointments Administrator
6 months ago
Nottingham, United Kingdom Spire Healthcare Full time**Outpatient Appointments Administrator | Outpatients | Spire Nottingham - Tollerton | Full Time | Permanent | £22,327.50 per annum plus excellent benefits** At Spire Nottingham we have an exciting opportunity for an Administrator to join our team as an Outpatient Appointments Administrator. This is an excellent opportunity to develop a career in...
-
Outpatient Administrator
8 months ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeWe are looking to recruit an outpatient administrator to provide comprehensive administrative support to all areas of the service. You will help us to organise and administer activities in line with agreed service priorities. Please see attached job description and person spec for further details.
-
Outpatient Administrator
7 days ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeThis is an exciting opportunity within Outpatient Services, Ambulatory Care Division for Gynaecology Outpatients based at Gateway F at the NHS Treatment Centre. The Outpatient Administrators core working hours are Monday to Friday between 8am-6pm. You will have excellent customer service skills and be committed to providing a first class service. You will be...
-
Outpatient Administrator
6 months ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn exciting opportunity has arisen for an outpatient administrator to join our team in Sexual Health Services. We are looking for someone with a keen eye for detail who is able to accurately input data and is confident in the use of computerised technology. In addition to the below summary you need to familiarise yourself with the full Job Description and...
-
Outpatient Administrator
6 days ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn opportunity has arisen for a permanent part time Band 3 Outpatient Administrator post within the Nottingham Treatment Centre on Gateway E supporting Rheumatology, Endocrinology, Diabetes and Hypertension.
-
Outpatient Administrator
7 days ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Sexual Health Services - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Part time - 28 hours per week (4 x 7 hours a day) - **Job ref** - 164-5133632**Site** - GUM, Victoria Health Centre - **Town** - Nottingham - **Salary** - £21,730 - £23,177 per annum pro rata - **Salary period** - Yearly - **Closing** - Today at...
-
Outpatient Administrator
2 days ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Sexual Health Services - **Grade** - Band 3 - **Contract** - Secondment: 12 months (or Fixed Term) - **Hours** - Full time - 37.5 hours per week - **Job ref** - 164-4745468**Site** - GUM, Victoria Health Centre - **Town** - Nottingham - **Salary** - £21,730 - £23,177 per annum - **Salary period** - Yearly - **Closing** - Today at...
-
Outpatient Administrator
5 days ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeNHS AfC: Band 3 **Main area** - Therapy & Rehabilitation Services - **Grade** - NHS AfC: Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 164-4699976**Site** - Nottingham City Hospital - **Town** - Nottingham - **Salary** - £21,730 - £23,177 per annum - **Salary period** - Yearly - **Closing** - Today at...
-
Outpatient Administrator
6 months ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeThis is an excellent opportunity to join the Therapy & Rehabilitation Outpatient Admin Service, Clinical Support Division based at City Hospital. The Outpatient Administrators core working days are Monday to Friday, with shift patterns between 7:45am-5:00pm. You will have excellent customer service skills and be committed to providing a first class service....