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Customer Service Representative

1 month ago

Dundee, United Kingdom JGas Full time

JGas have been on the road since 1983, distributing Liquid Gas to domestic and business customers’ right across Scotland and parts of England. In our business you cannot be a fair-weather supplier. Thousands of homes depend on us to keep warm and it is when conditions are at their worst that we are most needed.

Come wind, rain or snow, our people pull out all the stops to deliver. They are the real success stories of JGas. Therefore, we need someone to join the team to add to the support offering the customers an exceptional service.

The role is to provide a professional customer focused business support service.

**Duties include**:

- Maintaining computer systems
- Processes to support service delivery,
- Data/word processing,
- Preparing and distributing documentation,
- Mail handling,
- Filing and e-filing.
- You will support various processes within the team, from Credit Control to customer engagement, dealing with customers at every stage of their enquiries.

**Experience**:
**Key Skills required**:

- Numeracy
- Attention to detail and Organising
- Time management
- Customer service/care
- Minute taking

**Salary**:Competitive

**Location**:Dundee

**Job Type**: Full Time and Permanent

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- DUNDEE: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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