Trainee Claims Handler

2 months ago

Plymouth, United Kingdom Elite Staffing Solutions Full time

Do you have a strong background in delivering exceptional service to customers? Are you looking for a new opportunity within a progressive, dynamic and professional business?

My client is a highly reputable insurance business based in the Plymouth area looking to expand their team further. They are seeking a Trainee Claims Handler to join their buoyant and professional team on a full time, permanent basis. The salary is competitive dependent on qualifications and experience. Benefits include full support in obtaining professional qualifications and pension.

Main duties include;
- Notify insurers of new claims
- Provide exceptional support to customers ensuring a high level of service
- Input new claims onto the system
- Continuously update claims records on the system
- Continuously update claim records on the system including risk screens
- Maintain comprehensive diary system to monitor claims progress
- Ensure all actions are clearly recorded in the file notes
- Deal with correspondence quickly to avoid any delay in settlement of a claim
- Ensure full settlement details are received before bringing files to a close
- Deal with repudiated claims and understanding why they have been repudiated
- Excellent customer care skills
- Ideally claims experience
- Excellent administration skills
- Good interpersonal and communication skills
- Ability to manage personal workload and meet deadlines
- Ability to work closely and flexibly with other team members
- Ability to follow clear instructions to carry out given tasks
- Demonstrate a high level of professionalism, integrity and commitment
- Ownership of own continuing professional development
- Knowledge of Microsoft Word and Excel

This would suit an individual who has dealt with complex customer service matters in a previous role.

Elite Staffing Solutions are acting as an Employment Agency on this vacancy.

**Job Types**: Full-time, Permanent

Pay: £22,000.00-£25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: BH2405

  • Claims Handler

    3 months ago

    Plymouth, United Kingdom Pantaenius UK Ltd Full time

    Job Overview: Joining a team of 2 other Claims Handlers and a Claims Manager, this role would be based in our waterfront Plymouth office overlooking Plymouth Sound, however there may also be scope to work out of our Southampton office. Practical experience with either sailing or motor yachts would be an advantage as you will be expected to converse with...

  • Claims Handler

    2 months ago

    Plymouth, United Kingdom Rotate Full time

    Claims Handler - Domestic Major Loss, Southwest **The Role** We now have an opportunity for a talented Claims Technician (Adjusting Executive) to join a highly successful South West Domestic Major Loss Team. The adjusters in the team utilise their renowned expertise on domestic claims of significant value and complexity. The Claims Technician (Adjusting...

  • Insurance Claims Handler

    3 months ago

    Plymouth, United Kingdom Westinsure Plymouth Full time

    **Who We Are** Westinsure Plymouth is a general insurance broker based in Estover, Plymouth. We are looking to recruit a claims handler. **Your role** - Act as point of contact for all claim notifications - Ensure client journey through the claims process is a positive one - Keep policyholders updated on progress of their claim and manage expectations -...

  • Claims Handler

    3 months ago

    Plymouth, United Kingdom Insure Recruitment Full time

    **Your Role** - Administer all insurance claims reported to the company - Keep our client’s updated on the claims process - Maintain accurate digital records **What you’ll need to succeed** - Previous experience in commercial insurance broking or claims handling - Experienced in managing large corporate or complex claims - Ideally working towards...

  • Corp/3114 Business Support Officer

    2 months ago

    Plymouth, United Kingdom Plymouth City Council Full time

    Business Support Officer Role Profile Business Support Officer (Inbound Call Handler - Customer Service) An exciting opportunity has arisen within the Revenues, Benefits and Financial Transactions Service as a Business Support Officer within the council tax phone team. Business support officers are often the first point of contact for council tax and...

  • Corp/3344 - Business Support Officer

    2 months ago

    Plymouth, United Kingdom Plymouth City Council Full time

    **Salary**:£23,500 - £24,294 **Posted**:06/02/2024 **Closing date**:19/02/2024 **Closing time**:23:59 Business Support Officer (Inbound Call Handler - Customer Service) An exciting opportunity has arisen within the Revenues, Benefits and Financial Transactions Service as a Business Support Officer within the council tax phone team. Business support...

  • Disclosure Administrative Officer

    2 months ago

    Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    The Disclosure Team is responsible for providing copies of health records and other information held by the Trust to individuals, Police, Solicitors and other third parties who make requests under the Access to Health Records Act 1990 and General Data Protection Regulation 2018. The Disclosure Administrative Officer will assist in the processing of these...