Network Support Coordinator

3 weeks ago

Coventry, United Kingdom Calex UK Full time

**Network Support Coordinator | Stellantis**

Calex UK is a multi-sector, learning & development company that specialises in the design and delivery of innovative training programmes. We possess over 20 years’ experience working with leading automotive employers in the UK, Europe, China and the US.

We are currently seeking to recruit a dynamic and highly organized Network Support Coordinator to join our concierge team at The Stellantis Performance Academy in Coventry.

**Key Tasks & Responsibilities**:

- To provide Learner Management System (LMS) and administrative support to both the Dealer Network, Internal personnel and the Performance Academy
- Provide support with the planning and co-ordinating of Events to include Brand Induction, Product launches and Attended training courses
- To facilitate enrolling delegates on to training sessions and assisting with general enquiries
- Carry out reception duties including meeting and greeting delegates, signing in and sign posting as and when necessary
- Any ad-hoc tasks in line with Performance Academy processes
- Attend meetings as and when required, on occasion these may be offsite
- Working with LMS Manager to feedback any trends or concerns that may need actioning
- Support topical campaigning to the dealer network across the UK retail network
- Use the Learning Management System (LMS) to update, monitor and maintain user data
- Promote and support the training curriculum to ensure effective course utilisation and that all training events are at least 85% capacity
- Analyse data to improve both network accreditation, course efficiency and scheduling
- Confidently promote training courses to dealership staff at all levels
- Enthuse delegates to engage in training
- Tracking and reporting on calls made for campaigns

**Person Requirements**:

- Great attention to detail
- Proficient user of MS Word, Excel & Powerpoint
- Previous experience of working with an LMS system
- Previous experience of working within an administration role
- Confident telephone manner
- Flexible & Team Player
- Ability to multi-task and manage own time
- Excellent communicator (both written and oral) and interpersonal skills
- Problem solver with a “can do” approach

**Salary and Benefits**

Circa £25,000 dependent on experience, Company Car (BIK), 26 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice).

**General information**

Pay: Up to £25,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Coventry: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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