Customer Care Advisor

2 months ago


Liverpool, United Kingdom NHS Blood and Transplant (NHSBT) Full time

Your job would be to provide a highly professional and efficient administration service to the Tissue Services team, helping to make sure that the department runs smoothly. Its a very important role as youd be overseeing and organising the selection and dispatch of tissues, on time, day in day out these are the products that hospitals nationally need to carry out their life-saving work. As well as working with our customers (mostly hospital staff), youd also deal with the public so its important that you have experience of working with people in a similar role and the customer-service skills that come with that. Alongside confident communication skills, both in person and in writing, youll need a good working knowledge of Word, PowerPoint and Excel and the organisational skills to keep accurate records. Good with figures and educated to at least NVQ level II (or equivalent), youll call on your knowledge and all-round experience of office procedures and equipment to really make this role your own.



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