Membership Services Consultant

5 months ago


Hatfield, United Kingdom David Lloyd Clubs Full time

**About the Role**:
**Would you like to join the largest Health and fitness operator in Europe, working with a passionate driven team with the will to win?**

A career with David Lloyd Clubs as a Membership Services Consultant is hugely rewarding. We like to think we have the best environment, the best equipment and the best people. Alongside this we give you the tools and opportunity to grow and develop, advance, and progress through our internal training programmes.

Working in a challenging yet fun outbound calling team, the main focus of this role is to retain members within the business. We do this by proactively calling members.

**So, what do you get from us?**

As part of our Membership team, you will enjoy a great range of benefits including:

- Being part of a generous Commission scheme - ability to earn uncapped commission
- Free Club Membership* for you and your family
- Discounts on our products such as Swimming / Tennis Lessons and Personal Training.
- Unlimited 50% discount on food and drinks
- Opportunity for advancement and career progression
- Learning and Development Opportunities.
- Wagestream App allowing you to be paid on demand
- Benefits Suite

**What do we need from you?**
- Experience of outbound calling - high volume
- Involvement in a fast-paced work environment
- Previous experience of working within the Health & Leisure Industry.
- Excellent Customer Service skills
- Excellent telephone manner
- Ability to use own initiative and manage own workload
- Target driven
- Team player
- Please be aware this is a 35 hour contract based at our Club Support in Head Office. _Shifts are Mon-Fri - including one Saturday per month (Day back in lieu)_

**Up for the challenge? We would love to hear from you**

**You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it.



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