Continuous Improvement Consultant

6 months ago

Hatfield, United Kingdom Computacenter Full time

**Location**: UK - Hatfield, UK - London, UK - Manchester, UK - Mobile England, UK - Nottingham, UK - Reading | **Job-ID**:208489 | **Contract type**:Standard |** Business Unit**: Customer Success & Service Delivery

**Life on the team**

We are excited to announce we are now looking to hire a Continuous Improvement Consultant. Working as a Continuous Improvement Consultant you will be accountable for leading strategic improvement projects or programmes for Group Managed Services and developing a culture of continuous improvement across GMS.

You will design, consult, and manage varied improvement projects and programmes around our working processes, measurement and reporting and tooling optimisation. Your projects will deliver improvements in efficiency, management control, quality, customer experience and an overall reduction in cost to serve. You will also act as Process Lead in broader Change programmes, providing process governance and assurance to ensure that ways of working are designed with the end to end in mind.

So, who are we?

With a global reach, Group Managed Services (GMS) is the largest division within Computacenter, with 10,000+ employees located around the world. We are experts in delivering managed services to our customers including engineering & maintenance, service desk and technical infrastructure services, putting the customer at the heart of everything we do.

**What you’ll do**

You will support the Head of Continuous Improvement in raising the maturity of Process Ownership in GMS and developing end to end mindsets. This includes working with senior leadership to appoint Process Owners where there are gaps and working with Process Owners to ensure a smooth handover from project to business as usual, equipping Process Owners with the skills, knowledge, and expertise to embed and continually improve processes.

Specific tasks include:
Driving Quality and Continuous Improvement through GMS
- You will be aware of the standards, measures and policies operated by GMS. You will also have specialist knowledge of one or more of our key Delivery Engines.
- You will operate within our Quality Management System (QMS) following a defined lifecycle through which to deliver improvements.
- You will consult our Operational teams, to enable them to improve and evolve their methods, systems, and governance.
- You will design and deliver improvement projects.
- Support and inspire Operational Excellence functions in identification and adoption of relevant changes to local practices that enable compliance to quality standards.
- Support our operations in establishing Measures that Matter and building these into their Governance.
- Establish a solid network across GMS including within Service Excellence, Delivery Leadership, Operational Functions, PIM and Design and Transition and Transformation to cover all aspects of our deal lifecycle framework.
- Coaching greenbelts and yellow belts through improvement projects
- Be a showcase for following our internal QMS standard processes especially the PDCA process.
- Coaching operational teams to embed habits for daily improvement through cascading strategy and measures, setting up huddles and visual management.
- Providing support and coaching on Lean leadership such as encouraging leaders to go back to the floor, to encourage problems to be surfaced and to ultimately create the environment for continuous improvement.

**What you’ll need**
- You will be an excellent communicator, able to motivate and inspire to win hearts and minds. You will be able to communicate effectively at all levels of the organisation.
- You will have experience in leading and driving culture change internationally in busy operational environments and working at all relevant levels.
- You will understand Continuous Improvement and Quality and how we consider it in everything we do.
- You will know how to analyse working practices, tooling workflows, reporting and governance, to identify opportunities for improvement.,
- You will know how to express improvement opportunities in terms of the actual value they will generate, expressing this value in terms of cost to serve, quality and efficiency.
- You will be a strong mentor and coach, able to support and guide others in continual improvement.

**Current information for our applicants**

**About us**

Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We

  • Continuous Improvement Consultant

    6 months ago

    Hatfield, United Kingdom Computacenter Full time

    Hatfield, London, Nottingham, Reading, Salford - 208489-en_GB - **Life on the team** We are excited to announce we are now looking to hire a Continuous Improvement Consultant. Working as a Continuous Improvement Consultant you will be accountable for leading strategic improvement projects or programmes for Group Managed Services and developing a culture of...

  • Head of Continual Improvement

    7 months ago

    Hatfield, United Kingdom Computacenter Full time

    **Head of Continual Improvement**: **Location**: UK - Hatfield, UK - London, UK - Reading, UK - Nottingham, UK - Birmingham, UK - Manchester, UK - Milton Keynes | **Job-ID**:204726 | **Contract type**:Standard |** Business Unit**: IT Service Delivery/Managed Services **Head of Continual Improvement** **Life on the team** With a global reach, Group Managed...

  • Technologist for Continuous Improvement

    2 days ago

    Hatfield, Hertfordshire, United Kingdom Veritas Partners Ltd Full time

    Job OverviewWe are looking for an experienced Technologist for Continuous Improvement to join our team and drive operational excellence through process optimisation and innovation.About the RoleCollaborate with Cross-Functional Teams to Execute ProjectsDevelop and Implement New Processes and ProceduresEnsure Equipment Design, Installation, Commissioning, and...

  • Process Improvement

    7 months ago

    Hatfield, United Kingdom Affinity Water Full time

    This is an exciting time to join the team as a Process Improvement & Change Lead. As a customer focused role, the work you will be involved in, you will truly feel the benefit for our customers. This is a great development opportunity as you will also be working with different areas of the business to deliver change. **As a Process Improvement and Change...

  • Health & Safety Consultant - 4 Month Ftc

    6 months ago

    Hatfield, United Kingdom Affinity Water Full time

    Affinity Water is the UK's largest water-only supplier. We're committed to delivering a high-quality water service to 3.89 million customers and our Health and Safety team is at the heart of everything we do. We are looking for a diligent Health and Safety Consultant to join us on a 4 month FTC to support the Health, Safety and Wellbeing Team in the...

  • Luxury Vehicle Components Consultant

    4 weeks ago

    Hatfield, Hertfordshire, United Kingdom H.R. Owen Full time

    About the Job:H.R. Owen is seeking a Luxury Vehicle Components Consultant to join our team in Hatfield, Hertfordshire.Key Attributes:Exceptional time management and organisational skills for executing work tasks efficientlyAbility to manage retail, trade, and workshop sales, as well as goods inwards processesStrong understanding of luxury brands in the...

  • Structural Design Consultant

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Amentum Full time

    We are seeking a skilled Structural Design Consultant to join our team at Amentum. As a key member of our design team, you will be responsible for delivering engineering design work packages for various civil & structural solutions. With a strong focus on teamwork and collaboration, you will work closely with clients and stakeholders to deliver high-quality...

  • MDM Technical Consultant

    1 week ago

    Hatfield, United Kingdom Hayward Hawk Full time

    Job Description MDM Technical Consultant Hybrid - Hertfordshire area Hayward Hawk are currently looking for an MDM Technical Consultant for their client based in the Hertfordshire area. This will be an initial 2 month contract starting in January. They are looking for someone who can turn Functional requirements into Technical requirements. Experience...

  • Sales Consultant

    4 weeks ago

    Hatfield, United Kingdom CV-Library Full time

    Role: Sales Consultant Location: Welwyn/Hatfield (Also covering parts of Essex) Salary: £37,565 18 Month FTC 37.5hrs per week Our team at So Resi are looking for an experienced and proactive Sales consultant to join us. You will be responsible for the delivery of sales reservations either across a variety of sites or from a single large scale...

  • SAP Principal Consultant

    7 months ago

    Hatfield, United Kingdom Computacenter Full time

    **SAP Principal Consultant - Logistics & Service** **Country**: UK **Location**: Hatfield - Hybrid **Hours**: 37.5 **Role Type**: Permanent **Life on the team** This is an excellent opportunity for an experienced SAP-savvy professional to join our organisation and take the Functional lead on some of our Strategic Programmes - primarily in our SAP...

  • Compliance Officer

    3 weeks ago

    Hatfield, United Kingdom Crisp Recruitment Ltd Full time

    Title: Compliance Officer Salary: £43,000 plus incredible benefits Location Hatfield Hours: 9.00 to 5.00 Monday to Friday (1-2 days wfh) ****AUDITING experience across legal, ethical and quality compliance is highly beneficial**** What to know about this employer: • This business is the UKs market leader in their field • A multi award winning company...

  • Compliance Officer

    4 weeks ago

    Hatfield, United Kingdom Crisp Recruitment Ltd Full time

    Title: Compliance OfficerSalary: £43,000 plus incredible benefitsLocation HatfieldHours: 9.00 to 5.00 Monday to Friday (1-2 days wfh)****AUDITING experience across legal, ethical and quality compliance is highly beneficial****What to know about this employer:• This business is the UKs market leader in their field• A multi award winning company that...

  • Compliance Officer

    4 weeks ago

    Hatfield, United Kingdom Crisp Recruitment Ltd Full time

    Title: Compliance OfficerSalary: £43,000 plus incredible benefitsLocation HatfieldHours: 9.00 to 5.00 Monday to Friday (1-2 days wfh)****AUDITING experience across legal, ethical and quality compliance is highly beneficial****What to know about this employer:• This business is the UKs market leader in their field• A multi award winning company that...

  • Compliance Officer

    1 month ago

    Hatfield, United Kingdom Crisp Recruitment Ltd Full time

    Job Description Title: Compliance Officer Salary: £43,000 plus incredible benefits Location Hatfield Hours: 9.00 to 5.00 Monday to Friday (1-2 days wfh) ****AUDITING experience across legal, ethical and quality compliance is highly beneficial**** What to know about this employer: • This business is the UKs market leader in their field • A multi award...

  • Compliance Officer

    4 weeks ago

    Hatfield, United Kingdom Crisp Recruitment Ltd Full time

    Title: Compliance OfficerSalary: £43,000 plus incredible benefitsLocation HatfieldHours: 9.00 to 5.00 Monday to Friday (1-2 days wfh)****AUDITING experience across legal, ethical and quality compliance is highly beneficial****What to know about this employer:• This business is the UKs market leader in their field• A multi award winning company that...

  • Compliance Officer

    1 month ago

    Hatfield, United Kingdom Crisp Recruitment Ltd Full time

    Title: Compliance OfficerSalary: £43,000 plus incredible benefitsLocation HatfieldHours: 9.00 to 5.00 Monday to Friday (1-2 days wfh)****AUDITING experience across legal, ethical and quality compliance is highly beneficial****What to know about this employer:• This business is the UKs market leader in their field• A multi award winning company that...

  • Global Process Owner

    7 months ago

    Hatfield, United Kingdom Computacenter Full time

    **Location**: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading | **Job-ID**:206248 | **Contract type**:Standard | ** Business Unit**: IT Service Delivery/Managed Services **Life on the team** Computacenter is a leading provider of IT Services and Solutions and is looking to recruit another Global Process...

  • Lead Theatre Scrub

    7 months ago

    Hatfield, United Kingdom Nursing Medical Recruitment LTD Full time

    **Theatre Scrub Lead** Our private client has a fantastic opportunity for an experienced Theatre Scrub Lead to join their friendly and dynamic team, where your contribution is valued and you can help us provide the best personalised healthcare to our patients. The position is focussed on the scrub side, experience in a variety of specialties is...

  • Smart Metering Process Lead

    7 months ago

    Hatfield, United Kingdom Affinity Water Full time

    The Smart Metering project is a new but extremely important initiative for Affinity Water. The postholder will report to in the Customer Experience Directorate but will work predominantly in the Smart Metering project which is in the Asset Strategy & Capital Delivery Directorate reporting to the Head of Smart Metering on a daily basis. This is a key role...

  • Senior Finance Accountant Group Reporting

    7 months ago

    Hatfield, United Kingdom Ocado Group Full time

    **Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.** A new opportunity for a **Senior...