HR Coordinator

5 months ago

London, United Kingdom Kaplan International Full time

**Location**: Hybrid working: home our office in the London Bridge area
**Reports to**: HRIS Operations Manager
**Salary**: £27,000 - £30,000 Per annum

**How you’ll help us succeed**

Our HR Operations team supports Kaplan businesses in the UK by providing all the core HR administrative and operational services they need. You’ll be responsible for delivering a comprehensive and supportive administrative service to a number of our teams and providing sound front-line policy/process guidance to those employees and line managers.

Hiring onboarding
- Prepare and issue to managers/new starters all contracts joining documentation, and ensure all necessary documents are returned before a new starter is registered onto payroll
- Take up references from the previous employees of our new starters

Compensation benefits
- Support the annual salary review processes
- Manage the day-to-day and annual benefits processes
- Develop and maintain the benefits area of the intranet/portal, ensuring information is up to date and of high quality

Employee information reporting
- Maintain accurate employee information that helps us understand our business, make decisions and get things done
- Carry out regular and ad-hoc reporting as per business requirements
- Respond to general information requests from within the business, while being mindful of data protection
- Ensure that our data retention and processing is compliant with all GDPR requirements

Changes queries
- Ensure changes to employee terms and conditions are confirmed with a new contract or letter, as appropriate, and that changes to payroll are not actioned until the employee has signed and returned their new contract
- Pick up and action items coming in through the HR Queries inbox
- Respond to reference requests such as employment, mortgage, visa
- Ensure terminations are processed correctly by managers in a timely manner
- Support employees and management in the processing of tasks on our HRIS (Workday)
- Process of maternity/parental leave on our HRIS and ensuring these are sent to payroll in line with monthly timelines
- Liaise with managers monthly to ensure expiring fixed term contracts and secondments are actioned accordingly
- Create guidance materials to help managers and employees with HR operational processes and systems

Compliance
- Obtain sufficient documentary evidence that each new starter is eligible to work in the UK and is cleared to do so before they start work
- Ensure that all employees on work permits or visas either have them renewed or leave the company prior to their expiry
- Complete any relevant background checks (e.g. DBS/BPSS) within the required time scales
- Escalate issues as appropriate to ensure the above obligations are met

Process improvement
- Identify opportunities to make people processes simpler and more efficient
- Use stakeholder input to assist with improvements
- Suggest opportunities for automation and self-service where possible
- Development and maintain the HR Operations area of the intranet, ensuring information is up to date, of high quality

You’ll also carry out other duties, within the broad scope and spirit of your role, as requested by your manager and participate in projects as required. Our business continuously evolves, so your role will too.

**What you might be doing now**

Your current/recent role may be:

- A similar role at another organisation
- In a complex administrative role with a service aspect
- In a service role that requires organisation and prioritisation

**What you’ll bring**

With your experience, you’ll have:

- Strong administrative experience, preferably within a Human Resources environment
- High levels of customer service
- Excellent attention to detail, organisational and time management skills
- Excellent written and verbal communication skills
- Competent use of Microsoft/Google (mail merge, vlook up etc)
- Ability to understand rules and regulations, ensuring that procedures are followed accurately
- Demonstrable interest in and/or experience in gathering, reporting and performing analysis on HRIS data
- Ability to take ownership of a task and see it through to completion

**What you can expect**

A competitive salary clear pay structures, progression paths, and a comprehensive benefits package. You’ll be joining a great place to work where everyone can succeed.

**you can build your career at Kaplan**

From this role, your potential paths for career progression at Kaplan include:

- HR Coordinator -> Senior HR Coordinator -> HR Advisor -> Business Partner/HR Manager
- HR Coordinator -> Senior HR Coordinator -> HR Operations Manager/HRIS Manager -> Head of HR Operations

**Benefits**
- 28 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory

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