Service Scheduler

2 weeks ago

Paisley, United Kingdom Contego Environmental Services Ltd Full time

**EQUAL OPPORTUNITIES EMPLOYER | LIVING WAGE EMPLOYER | PRIVATE MEDICAL**

**ABOUT US**

At Contego, we have a great brand, and we are fast becoming a major national supplier of pest control services in the UK - literally changing the industry

We’re working with great clients across the UK from Brewdog, KFC, M&S and Costa to the NHS, Thirteen Housing and Travelodge.

We have a office in Paisley, which is where this office is based.

We are looking for a service planner / scheduler who will be allocated a region of the UK and is used to dealing with internal scheduling of Planned and Preventative Maintenance within a commercial services arena.

We know the market well and the key to the role is planning / maintaining service delivery and relationships with our customers.

**ABOUT THE ROLE**

**Some of the duties will include but are not limited to**:
Accountability for the allocation of workloads for service technicians across the UK.
- Accountability for the updating of the Daily planner and the communication of any changes daily before close of play to the relevant operational manager..
- Accountability for the day to day management of the technicians diary taking ownership to ensure engineers time is utilised efficiently by using effective route planning and JobWatch system Controls/Reporting.
- Responsible for scheduling PPM, reactive and quoted tasks for technicians, providing a professional and comprehensive service to all clients. Ensuring tasks are planned and completed within Client Target Response SLA's (whilst also being aware of the balance between achievement and the cost implication) when considering technicians routes and skill sets.
- Review of internal technicians notes for PPM visits. Recording and reporting on remedial actions, ensuring clients are notified of follow on work.
- Ensure appropriate resource and functional coverage is always maintained (within your scope of responsibility and support provided) to suit the demands of the business.
- To provide management reporting information and provide details on the unproductive time root cause analysis.
- Organisation of weekly planning meetings with the operational management team to highlight and discuss any planning issues.
- Looking at the plan for the week/month ahead reviewing technicians workload to keep non-productive time to a minimum. Answer telephone calls both internally and externally in a professional and timely manner ensuring that all messages are returned appropriately. Manage the relevant CRM system appropriately ensuring that sufficient information is captured for future analysis. Escalate potential unavailability of work orders to the operations and account managers.

**Person Spec**:

- Must be able to work under pressure to hit targets
- Must understand the regions of the UK.
- Must have a fun outlook, We are a fun to work for employer and want people to succeed. We will push you to do this
- Its desirable that you have previous experience in this type of role and can work with internal team members to get the job done
- Its essential you have knowledge of working on a CRM system and can use Word, Excel and Powerpoint to a good ability

**Terms of Employment**

Full time, Permanent

37.5 hours per week - Monday to Friday.

Start, as soon as possible

**Location**

**Job Types**: Permanent, Full-time

**Salary**: £22,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift

Work Location: In person

  • Scheduler/administrator

    4 weeks ago

    Paisley, United Kingdom Momentum Security Recruitment Full time

    **Operations Support Administrator / Staff Scheduler** **Location: Paisley** **Rate of pay: £10.50 per hour** **Hours: 4 shifts per week covering days, nights and weekends. 7am - 7pm & 7pm - 7am.** Your role will include scheduling/rostering staff, providing admin support to the leadership team and respond to a range of queries from front-line...

  • Service Administrator, Planner

    4 weeks ago

    Paisley, United Kingdom Greener Energy Group Ltd Full time

    Are you looking for an exciting opportunity in renewable energy that will enable you to develop your skills? Due to the continued growth within our business and the renewable sector as a whole, we have an exceptional opportunity for a Service Co-ordinator/Planner to join our fast growing and successful company. This role will predominantly focus on arranging...

  • Service Administrator, Planner

    4 weeks ago

    Paisley, United Kingdom Greener Energy Group Ltd Full time

    Are you looking for an exciting opportunity in renewable energy that will enable you to develop your skills? Due to the continued growth within our business and the renewable sector as a whole, we have an exceptional opportunity for a Service Co-ordinator/Planner to join our fast growing and successful company. This role will predominantly focus on arranging...

  • Customer Service Advisor

    4 weeks ago

    Paisley, United Kingdom Sood Enterprises Ltd Full time

    Job Reference: SEL/PAIS Contract Type: Part Time, Permanent **Salary**: Competitive w/ benefits, rate enhanced due to night time working Shift Pattern: A Part Time position is available; 8 hour shifts will typically be between 07:00 to 22.00, Location: BP Paisley Mill, 125 Fergislie, Paisley, PA1 2UZ BP Paisley Mill is a reputable petrol service...

  • Field Services Engineer

    3 weeks ago

    Paisley, United Kingdom Orion Group Full time

    Field Service Engineer Permanent Salary - £45,000 + bonus + benefits + works vehicle Location - Paisley / Central Scotland Our client, an expanding Specialist technical support business' is seeking to appoint a capable Field Service Engineer to join their team in supporting customers UK & Europe wide in the Automotive, Defence and Aerospace...

  • Field Services Engineer

    3 weeks ago

    Paisley, United Kingdom Orion Group Full time

    Field Service EngineerPermanentSalary - £45,000 + bonus + benefits + works vehicleLocation - Paisley / Central ScotlandOur client, an expanding Specialist technical support business' is seeking to appoint a capable Field Service Engineer to join their team in supporting customers UK & Europe wide in the Automotive, Defence and Aerospace sectors.Additional...

  • Field Services Engineer

    3 weeks ago

    Paisley, United Kingdom Orion Group Full time

    Field Service EngineerPermanentSalary - £45,000 + bonus + benefits + works vehicleLocation - Paisley / Central Scotland Our client, an expanding Specialist technical support business' is seeking to appoint a capable Field Service Engineer to join their team in supporting customers UK & Europe wide in the Automotive, Defence and Aerospace sectors....

  • Call Handler

    4 weeks ago

    Paisley, United Kingdom M8 Recovery Ltd Full time

    M8 Recovery Ltd are recruiting full time breakdown controller / Call Handler. There are 4 positions available with various shift patterns. Due to continued growth, and a new purpose-built control room we are offering positions in our Control Team, with the potential to progress within business. M8 Recovery Ltd offer nationwide vehicle assistance. With a...

  • Field Services Engineer

    2 weeks ago

    Paisley, Renfrewshire, United Kingdom Orion Group Full time

    Field Service Engineer Permanent Salary - £45,000 + bonus + benefits + works vehicle Location - Paisley / Central Scotland Our client, an expanding Specialist technical support business' is seeking to appoint a capable Field Service Engineer to join their team in supporting customers UK & Europe wide in the Automotive, Defence and Aerospace...

  • Backshift Facilities Assistant

    7 days ago

    Paisley, United Kingdom NHS Scotland Full time

    NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and...

  • Viewing Agent

    4 weeks ago

    Paisley, United Kingdom Allen & Harris Estate Agents Full time

    Benefits: On Target Earnings (Uncapped Commission) - Career Progression We’re looking for a highly motivated **Viewing Agent** to complement our fantastic residential sales team in branch in **Paisley**. **What’s in it for you as our Viewing Agent?** - Industry leading **training and development**: - Demonstrable **career** ladder - **Supportive** and...

  • Call Handler

    1 week ago

    Paisley, United Kingdom M8 Recovery Ltd Full time

    M8 Recovery Ltd are recruiting full time breakdown controller / Call Handler. There are 2 positions available with various shift patterns. Due to continued growth, and a new purpose-built control room we are offering positions in our Control Team, with the potential to progress within business. M8 Recovery Ltd offer nationwide vehicle assistance. With a...

  • Call Handler

    2 weeks ago

    Paisley, United Kingdom M8 Recovery Ltd Full time

    M8 Recovery Ltd are recruiting full time breakdown controller / Call Handler. There are 2 positions available with various shift patterns. Due to continued growth, and a new purpose-built control room we are offering positions in our Control Team, with the potential to progress within business. M8 Recovery Ltd offer nationwide vehicle assistance. With a...

  • Hiab Street Lifter Driver

    2 weeks ago

    Paisley, United Kingdom M8 Recovery Ltd Full time

    Due to increased demand for our specialist HT high lift capacity telescopic crane trucks, an opportunity has arisen for Class 2 Hiab drivers to join M8 Recovery Ltd, one of the of the largest Vehicle Recovery Operators in Scotland. This is a dedicated role for the removal of various vehicles from one destination to another covering all areas of Scotland, for...

  • Hiab Street Lifter Driver

    3 weeks ago

    Paisley, United Kingdom M8 Recovery Ltd Full time

    Due to increased demand for our specialist HT high lift capacity telescopic crane trucks, an opportunity has arisen for Class 2 Hiab drivers to join M8 Recovery Ltd, one of the of the largest Vehicle Recovery Operators in Scotland. This is a dedicated role for the removal of various vehicles from one destination to another covering all areas of Scotland, for...

  • Resident Liaison Officer

    4 weeks ago

    Paisley, United Kingdom MP Group UK Ltd Full time

    MP Group UK Ltd is a multidisciplinary construction group specialising in energy efficiency, fit-out, mechanical & electrical, fire & security and renewables. The Group covers the whole of the United Kingdom and provides services direct to local authorities, businesses, housing associations, energy companies and large retail clients. Due to success in...

  • Van Driver

    4 weeks ago

    Paisley, United Kingdom The Upex Group Full time

    **The Upex Group **are currently looking for a number of Full-Time **Delivery** **Van Drivers** to work in the **Paisley **area, with an immediate start available! **Delivery Van Driver Pay Rate**: £10.65 per hour paid weekly (40+ hours per week) **Delivery Van Driver Shift Pattern**:Monday to Friday 09:00am to 18:00pm **Delivery Van Driver Duties...

  • Hiab Street Lifter Driver

    4 weeks ago

    Paisley, United Kingdom M8 Recovery Ltd Full time

    Due to increased demand for our specialist HT high lift capacity telescopic crane trucks, an opportunity has arisen for Class 2 Hiab drivers to join M8 Recovery Ltd, one of the of the largest Vehicle Recovery Operators in Scotland. This is a dedicated role for the removal of various vehicles from one destination to another covering all areas of Scotland, for...

  • Field Services Engineer

    2 weeks ago

    Paisley, Renfrewshire, United Kingdom Orion Group Full time

    Field Service Engineer Permanent Salary - £45,000 + bonus + benefits + works vehicle Location - Paisley / Central Scotland Our client, an expanding Specialist technical support business' is seeking to appoint a capable Field Service Engineer to join their team in supporting customers UK & Europe wide in the Automotive, Defence and Aerospace...

  • Storage Advisor

    4 days ago

    Paisley, United Kingdom Storefirst Full time

    An exciting opportunity has arisen to become part of our successful self-storage team. Storefirst are not a standard storage company as we offer so much more over and above our competitors. The position will be based at our Linwood branch. - Sales - Exceptional Customer Service - Storage advising - Debt management - Housekeeping and...