Eye Care Liaison Officer Eclo

3 weeks ago


SuttoninAshfield, United Kingdom Royal National Institute of Blind People Full time

**Eye Care Liaison officer ( ECLO)
- Kings Mill Hospital**

RNIB is pleased to announce this exciting opportunity to join the East of England Eye Care Liaison Officer (ECLO) team as part of the RNIB Eye Care Support Service. This is a rewarding role providing the right individual the opportunity to make a differenceon a daily basis.

In this role, you will be a vital member of the team working directly with people diagnosed with conditions causing sight loss. You will provide critical emotional support, information and guidance face to face within a hospital setting, in community locations,remotely and via digital platforms as required. Each day you will support people affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.

For more information on what it's like to be an ECLO, please follow the links below:
RNIB's ECLO service - YouTube

RNIB Lifechangers Appeal TV ad - YouTube

A Day in the Life of an ECLO - RNIB Website

**Who We're Looking For**

You will have proven experience of delivering information and advice services working directly with the people you are supporting as well as maintaining professional relationships. Key to this role will be your excellent communication and relationship buildingskills with patients, clinicians and a wide range of cross sector partners.

You will have the ability to work in different hospital locations as required.

You must be able to work on your own initiative, have excellent organisational skills and be a confident user of multiple IT systems. To be successful in this role you must display impeccable record keeping skills.

**What We Offer**

In exchange we offer a competitive salary, a stimulating and supportive working environment and a benefits package including:

- 26 days holiday per year (plus bank holidays - pro rata), which increase with service
- Monday to Friday working
- Excellent pension schemes
- RNIB Rewards - Our employee discounts platform gives you access to offers at over 800 in-store and online retailers
- In-house training and development opportunities

As an RNIB ECLO, you will also complete the RNIB & City University 'Eye Clinic Support Studies' qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIB's priority of "no diagnosis without support".

**How to Apply**

Previous applicants from within the last 3 months, need not apply.

**Additional Information**

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is committed to being led by our customers (blind and partially sighted people), and one of the ways we do this is through active involvement and engagement in many of our work activities, including the recruitment of new members of staff.



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