Stock Team Leader

6 months ago

Peterborough, United Kingdom Lineage Logistics Full time

We are currently recruiting for a Supervisor, Inventory Control to join our customer support team at our new automated facility located in Peterborough.
Working hours are Monday to Friday from 0800 to 1630 (can be negotiated) with 1 hour for lunch daily.

The Supervisor, Inventory Control role at Lineage Peterborough heavily focuses on actively supporting the wider Management Team with the day-to-day operation by ensuring an efficient performance in achieving business targets. Responsibilities include providing line management to the team, coordinating their workloads, providing support to ensure that the team delivers highest standards, monitoring any issues and process adherence, ensuring production targets, KPIs, and quality standards are delivered to meet the requirements of the customers.

**Duties and responsibilities**:
**People Management**
- Take full leadership of a team of 16 colleagues.
- Manage the day to day of the Stock Team's routine, ensuring daily processes and house keeping is carried out.
- Manage time and attendance for team members and take responsibility for people management issues e.g., RTW, Investigations.
- Communicate with staff on a regular basis to make them aware of priorities, targets, and operational requirements.
- Conduct routine catch ups with team members to ensure the team's views and thoughts are heard and supported.
- Support with recruitment, organise onboarding, as well as monitor performance and progress to ensure targets are met.
- Report progress updates, key achievements, and any concerns to the Operations Support Manager.
- Promote and engage with all site initiatives i.e., H&S Meeting, YSWD, Company Events.
- Maintain clear communication lines between cold store, office, and senior management.

**Customer Relationship Management**
- Demonstrate a customer focused mind set among teams.
- Attend customer calls and support in building relationships.
- Provide first line escalation for any customer issues.
- Provide alternative solutions to support timely service to our customers.
- Ensure customer communication is upheld within the team and consistent updates to customers on load status are made across both day and night shifts.

**Self-Management**
- Support change and continuous improvement within the team and site.
- Promote ‘can do' attitude and opened and honest approach.
- Engage interest and participation of others and demonstrate collaborative approach to working with others.
- Proactively contribute to the team and actively commit to teams' development.
- Demonstrates an honest and open approach.
- Face into and own challenges daily.

**General**
- Have a hands-on role and support the team by answering queries and undertaking stock investigations when required.
- Take ownership of site functions e.g., Site POs, PPE management, stationary stock replenishment.

**What are we looking for?**
- Great people skills, confident in managing people and cultivating a strong team ethic.
- Occasional flexibility in working schedule to enable time to be spent with both our AM and PM shifts.
- Experience in warehousing inventory control and/or distribution environment.
- Experience with Warehouse Management System (WMS).
- Professional customer services and organisation skills.
- Strong eye for attention to detail.
- Excellent verbal and written communication skills.
- Self-motivated, team player with the ability to use own initiative.
- PC Literate including MS.
- Knowledge of customer care in shipping and transportation preferred but not essential.

**What's in it for me?**

Aswell as a permanent contract and all the benefits you would expect by working for a global company you will receive:

- Opportunity to develop a career in a growing site.
- 5.6 weeks annual holiday plus, the opportunity to earn additional holidays each year up to an extra week after 5 years.
- Social environment with a team who like to support each other to achieve goals, with recognition schemes, site events such as barbecues and shared spaces to enjoy lunch and rest breaks together.
- Support your emotional well-being with access to a 24/7 employee assistance phone line offering confidential free counselling and advice.
- Preferential rates for loans and savings offered through exclusive access to a credit union.
- Refer new employees and get generous financial reward through our referral scheme.

Job Summery: INDUK

**Why Lineage?**

We are a global company with more than 22,000 employees spanning 20 countries and more than 400 locations across North America, Europe, Asia-Pacific, and South America.

At Lineage Logistics, we have a shared purpose; we are transforming the food supply chain to eliminate waste and help feed the world. This means working at Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of our team, you will be a critical link in the food supply chain.

Our shared purp

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