Stock & Inventory Administrator
5 months ago
**Who are we?**
Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.
**Hours**: Monday - Friday from 08:30 - 17:00
**Summary**:
Reporting directly to the Stock & Inventory Team Leader this role supports the Central Distribution Centre’s admin requirements across the business. This role takes care of our internal and external customers ensuring accurate data entry onto ERP systems.
**Responsibilities**:
- Responsible for placing urgent delivery requests, quoting and processing customer requests, processing engineer replenishments.
- Working closely with the necessary operational and support teams to ensure effective and efficient resolution of inventory SLAs
- Keeping accurate updating of relevant systems with key information to enable successful resolution of inventory requests or queries and tracking of all mandatory KPIs
- Responsible meeting Health and Safety near miss and incident reporting, Waste Electrical and Electronic Equipment and Waste Packaging compliance
- Process and manage our courier claims by liaising with key suppliers reporting on any damages or lost consignments.
- Managing a multitude of inboxes which include all internal & external requests.
**Requirements**:
**Essential**:
- Experience of working in a warehouse environment
- Good oral and written communication skills
- Ability to build rapport with stakeholders
- A proven track record of providing good customer service
- Competent using Microsoft Office, namely Word, Excel and Outlook
- Knowledge and demonstrated skills in utilising Stock and Inventory systems effectively.
**Benefits**
- Monday - Friday Days
- Uniform
- 23 days' holiday + Bank Holidays - increasing with long service
- Company Pension scheme
- Company Sick Pay (after qualifying period)
- Shopping discounts with Perks at Work
- 24 hours access to Employee Assistance Programme
- Volunteering Day
- Employee support network and mental health assistance
- Opportunity for career progression
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