Fixed Term

4 months ago


Uxbridge, United Kingdom The Hillingdon Hospitals NHS Foundation Trust Full time

MAIN DUITES AND RESPONSIBILITIES

Receive all referrals throughout the day and record / update on spreadsheet / database.

Working in the Departure lounge, booking transport, Completing follow up call post discharge

Produce the daily discharge list with any confirmed care packages
- mail to LB Hillingdon

Log referrals onto Protocol and check current POC’s and case notes on the system

File out of borough referrals and keep for our records until patient is discharged.

Liaise with wards, Social Services, Private Care Agencies and Out of Borough Services re Packages of Care (POC)

Receive phone calls from various departments from within and outside the hospital, deal with queries when possible and pass on messages to Discharge Hub

Produce the Long Length of Stay report in a timely manner for the fortnightly meeting

Order supplies as necessary under supervision of line manager and maintain general office duties on a daily basis

Minutes taking at discharge meeting

The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.

The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,
community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals
provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.



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