Bar Supervisor

3 months ago


Torquay, United Kingdom The Grand Hotel Full time

The Grand Hotel is one of Torquay’s finest 4 star hotels situated opposite Torre Abbey Sands with a spectacular view over the bay The hotel consists of over 120 bedrooms forming different individual styles and views, The 1881 Restaurant, The Brasserie & Lounge, Leisure & Spa Facilities with indoor and outdoor swimming pools along with perfect events spaces which accommodates meetings, weddings and events. The hotel is part of The Richardson Hotel Group which is a established hotel group operating additional hotels in Torquay, Falmouth & Exmouth.

Following business expansion, we are now looking to recruit hospitality individuals to be part of our ongoing journey in continuing the development of our hotel business. If you are a hospitality individually and are looking for a new challenge and would like to be part of an exciting journey within the business and for yourself then we would like to hear from you.

As part of our exciting recruitment program we are looking to recruit a experienced Bar Supervisor on a full time basis working to the needs of the business.

The position involves late nights and weekends and also due to the nature of the business will be required to work during peak seasonal holidays.

You will ideally have worked within a hotel restaurant/bar at supervisory or management level or within another supervisory position within a food and beverage outlet.

This a fantastic opportunity for a talented individual to join our hotel in assisting us to achieve our financial and customer satisfaction goals. You will be part of a challenging department in achieving high standard of customer care, creating the ultimate customer experience within our busy and vibrant hotel.

**As Bar Supervisor you will be expected**:
To serve customers within the restaurant, bar and during functions and events, ensuring that an excellent service is provided consistently, meeting and exceeding customer expectations whenever possible

To assist the running of the bars and management of a bar team across the main operational bars within the hotel

To possess the ability to multi-task, ensuring that instructions and tasks are completed to time and to the recognized standard and by ensuring delegation of tasks are issued to your team

The ability to work independently taking responsibility for operations assigned to. Also the ability to work well within a team in a fast paced environment

Ensure the team is at all times customer focused with excellent communication skills and personality

To ensure staff rotas are submitted weekly and costed to budget against hotel forecast

Participate in duty management shifts around the hotel.

**Key Responsibilities**

Responsible for setting service standards and generally developing your team and the mains bars within the hotel

Ensuring all cash, charges, float and till procedures are adhered to and kept to in accordance of company policy and procedures.

To develop and understand the till systems end of day procedures

Ensure beer lines are cleaned weekly, stock is rotated correctly and stock levels are maintained at all times to the correct stock holding targets.

Ensure a weekly internal stock report is completed and any required orders are costed and completed to the business requirements.

Achieve the correct GP margins across all selling lines by careful and proactive management

Ensure all the bar staff are fully trained and that regular training and team meetings take place

Work closely with the suppliers in ensuring the best possible prices are obtained

To constantly work within Health and Safety guidance and law from training provided

To complete audits of the bar areas and cellar areas to ensure all expected tasks are completed within the team.

Work closely with the Bar Manager and Senior Hotel Management on the business development.

Pay: £26,500.00-£27,500.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site gym
- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Torquay: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Supervising experience: 2 years (preferred)
- Hospitality: 2 years (preferred)

Work Location: In person

Reference ID: RHBR



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