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Medical Receptionist

4 months ago

Bolton, United Kingdom BARDOC Full time

**We're hiring**

BARDOC are recruiting a Medical Receptionist to work at the Urgent Treatment Centre (UTC), at the Royal Bolton Hospital. The role is **fixed term until 30th June 2025** and will be weekend based 8 hour shifts (08:00-16:00 / 16:00-00:00), with the opportunity for extra hours during the week.

**JOB DESCRIPTION**

**BARDOC: Doctors on Call**

Set up in 1996 as the Preferred Provider of GP Out of Hours Services, BARDOC has evolved into a leader of delivering a diverse range of 24/7 healthcare services across the North East Sector of Greater Manchester.

The role is an integral part of the Non-Clinical Team at the Urgent Treatment Centre (UTC) and will be the initial point of contact when service users arrive.

The medical receptionist will help aid the efficiency and effectiveness of the service and will help BARDOC deliver the key objectives whilst maintaining the correct standard of care. This role will enhance patient experience by lowering numbers in A&E.

The following list of duties and responsibilities represents the broad range of tasks, which may be required to be undertaken, either routinely or periodically:

- Provide a high quality reception service to all users ensuring an efficient, professional and prompt reception and administration service is delivered at all times.
- Demonstrate effective communication skills at all times with both the clinical and non-clinical teams from BARDOC and the hospital.
- Deal with all enquiries from patients, staff and visitors in a courteous, efficient and tactful manner referring to appropriate staff when necessary.
- Provide a welcoming and efficient reception service and to put patients at their ease.
- Ensure all patients’ demographic details are captured accurately and checked with the patient and any amendments/corrections are made in an accurate and timely fashion
- Maintains confidentiality and contributes to ensuring that data protection and information governance requirements are met

**Job Type**: Fixed term contract

**Salary**: £10.90-£12.00 per hour

**Benefits**:

- Company pension

Schedule:

- Every weekend

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 11/07/2023