Medical Receptionist

7 months ago

Bolton, United Kingdom Octagon Medical Centre Full time

**JOB DETAILS**

**Job Title**: Medical Receptionist

**Hours**: 25 hours per week

**Days**: 5 days Mon-Fri

**Times**:13:30 - 18:30

**Salary**: From £10.42 - Depending on experience

**Immunisation status**: Applicant should be up to date with their routine immunisations including MMR

**Base**:Octagon Medical Centre

**REPORTING ARRANGEMENTS**

**Managerially Accountable to**: Practice Manager

**Reporting to**: Office Manager

We are looking to expand are team and are recruiting two part-time Receptionist to join our very busy reception team. We are looking for an enthusiastic, self-motivated person with excellent customer service experience, excellent telephone manner and good IT and organisational skills.

**DUTIES AND RESPONSIBILITIES**
- **Operations**_
- To welcome patients in a friendly, efficient and helpful manner, and handle all queries efficiently and courteously, according to practice procedures.
- Answer the telephone in a polite and helpful manner, taking appropriate measures to ensure the provision of an effective service.
- To deal with all patient queries in a professional manner, which includes registering patients, arranging appointments, ordering ambulances, and ordering/distributing prescriptions.
- Distressed/challenging patients or patient complaints to be dealt with in a sympathetic and tactful manner, and where necessary to be escalated to Office Manager
- Where patient requires a home visit, record accurate information and pass on to Doctor.
- Ensure patient information is recorded / retrieved on the computer system accurately and promptly using templates.
- Undertake all general administration duties as required, such as scanning clinical letters on to patients records, coding various clinical letters, filing and extracting records, summarising of medical records, opening mail, preparing records/documents for clinics and distributing letters/documents efficiently and promptly, ensuring that practice procedures are followed at all times.
- Deal appropriately with instructions and queries from management, Doctors and Surgery staff.
- Any information regarding unresolved/urgent matters to be left readily available for any incoming colleagues to identify and resolve.
- Arrange recall of patients, as and when required.
- Receive samples from patients, and ensure the correct forms are completed correctly and accompany them to the laboratory.
- Maintain a tidy working environment, ensuring that stock levels of stationary, documents and bottles etc are maintained in the consulting rooms/reception area.
- Open and Close the premises when necessary, ensuring that the telephone system is diverted to answering service/reconnected to normal service and all equipment is shut down and switched off.
- Work within Confidentiality, Data Protection, Health and Safety and Fire policies, referring to Practice Manager when in doubt.

In addition, you may be required to undertake such other duties within the practice, as may reasonably be required of you.
- **Communication and Teamwork**_
- To communicate effectively with GP’s, Health Professionals, Patients and Relatives and Nursing and Surgery staff, to ensure the efficient running of the practice.
- Establish a good rapport with management and colleagues.
- To work as a team member with fellow colleagues.
- To participate in team meetings, and initiate ideas to improve the working environment.
- **Key Skills**_
- Ability to organise work effectively and efficiently.
- Ability to plan time, prioritise workload and work to deadlines.
- Good Telephone manner.
- Reception or Customer Service experience.
- Computer Experience.
- Excellent verbal and written communication skills.
- Flexible approach to work.
- **Health, Safety and Security**:_
- All employees have a duty to report any accidents, complaints, defects in equipment, near misses, and untoward incidents, following Trust procedure.
- To ensure that Health and Safety legislation is complied with at all times, including COSHH, Workplace Risk Assessment and Control of Infection.
- All employees have a duty to ensure they are up to date with routine immunisations
- **Confidentiality**:_
- All information relating to patients and staff gained through your employment with this Trust is confidential.
- **Training**:_
- Will be required to take responsibility for your own development, and completion on annual training modules
- All employees have a duty to attend all mandatory training sessions as required by the practice.
- Any other general requirements as appropriate to the post and location
- **Hours of Work**:_
- **Post**:_

Part-time Receptionist
- **Pension**:_

You will be Auto enrolled in the NHS Pension Scheme unless you choose to opt out
- **Vaccines**:_

Must have relevant vaccines for the post, MMR, COVID, Hep B and Tetanus, Diphtheria and Polio

**Job Types**: Part-time, Permanent

**Salary**: From £10.42 per hour

Expected hours: 25 per week

**Benefits**:

- Company events
- Compa

  • Medical Receptionist

    7 months ago

    Bolton, United Kingdom Octagon Medical Centre Full time

    **JOB DETAILS** **Job Title**: Medical Receptionist **Hours**: 17.5 to 20 hours per week **Days**: 5 days Mon-Fri **Times**:08:00 - 12:00 (Flexible depending on hours) **Salary**: From £10.42 - Depending on experience **Immunisation status**: Applicant should be up to date with their routine immunisations including MMR **Base**:Octagon Medical...

  • Medical Receptionist

    2 weeks ago

    Bolton, United Kingdom Heaton Medical Centre Full time

    We are a friendly and very busy NHS GP Practice in Heaton, Bolton. We are looking for a Part Time Medical Receptionist to work with us at the practice. Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team...

  • Medical Receptionist

    9 months ago

    Bolton, United Kingdom Mandalay Medical Centre Full time

    Primary Responsibilities The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Maintaining and monitoring the practice appointment system Process personal, telephone and e-requests for appointments The...

  • Medical Receptionist

    1 week ago

    Bolton, United Kingdom Focus Recruitment Full time

    We are currently looking for a Medical Receptionist with SystmOne experience and a Smartcard to work 5 days a week at a GP Practice in Bolton.Duties include: * Booking Patient Appointments using SystmOne * Handling front desk & telephone enquiries * Back office adminThis is currently a long term temporary position.Please email if you or anyone you know...

  • Medical Receptionist

    1 week ago

    Bolton, United Kingdom CV-Library Full time

    We are currently looking for a Medical Receptionist with SystmOne experience and a Smartcard to work 5 days a week at a GP Practice in Bolton. Duties include: * Booking Patient Appointments using SystmOne * Handling front desk & telephone enquiries * Back office admin This is currently a long term temporary position. Please email if you or anyone...

  • Medical Receptionist

    7 months ago

    Bolton, United Kingdom The Surgery 65 Bradford Street Full time

    **VACANCY FOR PART TIME GP RECEPTIONIST** We are a small friendly GP practice with one Doctor and a low staff turnover. Due to retirement we have created a new post for a part time GP receptionist for 10-15 hours a week. Potentially this would be worked over 2-3 days for example (over 3 days) Monday 1.00-6.30,, Thursday 1:30-6:30. Friday 11-3.30. This...

  • Medical Receptionist

    7 months ago

    Bolton, United Kingdom SpaMedica Full time

    Spamedica wants to be recognised as one of the best healthcare brands in the UK. Our Founder always wanted a ‘family-feel’ for the company and it feels that way, even though we’re a pretty big family now! Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver the best service...

  • Medical Receptionist

    1 week ago

    Bolton, United Kingdom Jobwise Full time

    **We are recruiting for an experienced Medical Receptionist working as part of the NHS in the Bolton area. This is a temporary ongoing role until the christmas break nd is paying £10.09 per hour with free onsite car parking.** About The Role: Based on reception, meeting and greeting patients Inputting patient data onto Systmone Dealing with...

  • General Practice Receptionist

    1 month ago

    Bolton, Bolton, United Kingdom Chase Medical Full time

    We are currently seeking an experienced medical receptionist to join our team at Chase Medical. As a locum receptionist, you will have the flexibility to choose when you work and how much you earn.The hourly rate for this position is £30, including holiday pay. If you have experience working in General Practice, we would love to hear from you.To be...

  • Medical Receptionist

    7 months ago

    Bolton, United Kingdom Heaton Medical Centre Full time

    Working pattern Monday 8am - 4pm Tuesday OFF Wednesday OFF Thursday 8am - 4pm Friday 8am - 6.45pm Reception/Admin Duties: - General medical reception duties such as greeting patients, booking appointments and dealing with queries - Answering phone calls - Actioning tasks received from clinical staff - Administrative and clerical support to clinical...

  • Medical Receptionist

    7 months ago

    Bolton, United Kingdom Dr Mirza & Partners Full time

    **About us** Dr Mirza & Partners is a GMS practice based in Bolton within a purpose built (NHS Owned) property. The practice team comprises of 3 GP partners, 1 ANP, 1 Physician Associate, 3 nurses, 1 HCA, PCN Workforce ARRS staff and a supportive admin/ management team. Our practice is proud to be a regular high QOF achiever, who has also been rated...

  • Medical Administration Support Worker

    4 weeks ago

    Bolton, Bolton, United Kingdom Chase Medical Full time

    Chase Medical is seeking an experienced medical receptionist to join their team on a locum basis, with immediate start. This role requires the ability to work effectively in a busy administrative environment, handling reception duties, making appointments, and liaising between clinical staff and patients.The successful candidate will earn £11 per hour,...

  • Experienced Medical Administrative Assistant

    1 month ago

    Bolton, Bolton, United Kingdom Chase Medical Full time

    Are you an experienced admin professional looking for flexible work in a General Practice setting?Chase Medical is seeking a skilled and confident receptionist to join our team on a locum basis. This role offers the opportunity to pick up shifts when you please, with an immediate start.The hourly rate for this position is £30, which includes holiday pay. To...

  • Medical Receptionist

    2 weeks ago

    Bolton, United Kingdom Dr Earnshaw and Partners Full time

    **JOB DETAILS** **Job Title**: Receptionist **Hours of Work**:37.5 **Salary**: £9.46 **Base**:Dr Earnshaw and Partners **REPORTING ARRANGEMENTS** **Managerially Accountable to**: Practice Manager **Reporting to**: Office Manager **DUTIES AND RESPONSIBILITIES** - **Operations**_ - To welcome patients in a friendly, efficient and helpful manner, and...

  • Medical Receptionist/administrator

    2 weeks ago

    Bolton, United Kingdom The Oaks Family Practice Full time

    The purpose of the role is to: - Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone - Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way - Undertake a variety...

  • Receptionist/administrator

    2 weeks ago

    Bolton, United Kingdom Mandalay Medical Centre Full time

    **Job Description for Receptionist**: Receptionist Job Responsibilities: - Duties as requested by Managers. Confidentiality: - Maintain confidentiality - In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare...

  • Receptionist/administrator

    2 weeks ago

    Bolton, United Kingdom Mandalay Medical Centre Full time

    **Job Description for Receptionist**: Receptionist Job Responsibilities: - Duties as requested by Managers. Confidentiality: - Maintain confidentiality - In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare...

  • Receptionist/administrator

    2 weeks ago

    Bolton, United Kingdom Mandalay Medical Centre Full time

    **Job Description for Receptionist**: Receptionist Job Responsibilities: - Duties as requested by Managers. Confidentiality: - Maintain confidentiality - In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare...

  • Receptionist/administrator

    2 weeks ago

    Bolton, United Kingdom Mandalay Medical Centre Full time

    **Job Description for Receptionist**: Receptionist Job Responsibilities: - Duties as requested by Managers. Confidentiality: - Maintain confidentiality - In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare...

  • Medical Receptionist

    7 months ago

    Bolton, United Kingdom Pike View Medical Centre Full time

    Dealing with patients via telephone or face to face in Reception. Booking of appointments and triage to the correct clinical personnel, taking messages, dealing with prescription requests, monitoring of practice emails and action accordingly, ordering of pathology supplies, photocopying, saving patient documents/information in patient records, actioning...