Compliance Business Partner

3 months ago

Harrogate, United Kingdom Jigsaw Insurance Services Plc Full time

Jigsaw are a forward thinking, digital first distributor of insurance products to over 200,000 customers. Specialising in Pet Insurance, Vehicle Breakdown Cover and Motor Insurance, our people are the driving force behind our continued success and underpin the values and culture that we strive for every day.

Technology, data and innovation are at the core of our business, ensuring we provide our customers with an excellent range of products and consistent high levels of customer service. With over 20 years’ experience and in excess of 125 colleagues, we are well established in our markets and work continually to learn, evolve and achieve our goals. We are looking for talented, driven and authentic people who share our ethos and have a will to make a difference.

We have an exciting opportunity for a Compliance Business Partner, reporting into the Head of 1st Line of Defence. You will work alongside Jigsaw Insurance as part of the Schemes and Affinities division within PIB Group to find solutions, resolve issues and deliver actions.

PIB Group and is a really exciting organisation to be part of, since our launch in 2015 we have gone from strength to strength. We have grown to have a presence at over 40 locations across the UK and Europe, with over 2,400 employees. With a key focus collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have.

**The Role**
- Work with the business to drive delivery of activity that supports the business objectives, whilst ensuring adherence to group policies.
- Work with 2LoD to ensure advice and guidance is interpreted and implemented in line with group risk appetite
- Highlight the priority compliance actions for the business by collating and analysing conduct MI and undertaking trend and root cause analysis.
- Ensure the business controls are effective and take action to improve/close gaps where necessary
- Sign off financial promotions within the remit of 1LoD
- Support the business with the creation of compliant customer documentation, undertake regular reviews of approved material and ensure regulator changes are implemented.
- Support and where appropriate own the management of breaches, E&O’s and complaints and resolution focussing on root cause and control effectiveness
- Ensure regulatory reporting is completed, accurate and submitted in a timely manner

**Experience**:

- Minimum of 2 years experience working in a risk & compliance role within the general insurance industry
- Understanding of the FCA handbook including - ICOBS, PROD, DISP, SYSC
- Understanding of Distribution models - AR/IAR/PiP
- Experienced in Financial Promotions sign off, Breach & E&O management
- Able to build strong stakeholder relationships
- Determined - focussed on action and delivery
- Attention to detail and accuracy

**Further Information**
- Hybrid working, to help you strike the right work-life balance.
- Group profit share scheme, an annual reward for all your hard work.
- Group pension scheme, protecting your future.
- Life insurance protection. 4 x annual salary, tax free for your loved ones.
- Perkbox. Employee perks portal providing discounts on holidays, shopping, clothing and more.
- Free vehicle breakdown cover. Roadside assistance and recovery anywhere in the UK.
- Discounted Insurance, for your Car or Pet cover.
- Increased holiday entitlement, to reward your length of service
- Training and development opportunities via the _Jigsaw Academy_. Investing in your personal and professional development to help you achieve your goals.
- Opportunities for apprentice schemes, specific to your preferred learning and career pathway.
- Employee assistance programme, practical and emotional support for home or work related issues available 24/7, 365 days per year.
- In-house wellbeing team, for physical and mental wellbeing support.
- Free eye test, annual check.
- Company social events, work hard and play hard.
- Cycle to work scheme, significant cost savings on a bike and apparel of your choice.
- Flexible dress code, dress for “your day”.
- £500 employee referral scheme, financial rewards for referring a successful applicant to join the team.

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