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Head of Audiology

6 months ago


Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

To be responsible for the operational management and the effective and efficient delivery of the Audiology services including compliance with national patient waiting times and other access targets as applicable, to ensure all complaints are responded to within set timescales.

To support the Directorate manager in ensuring effective co-ordination and management of budgets and agreed national or local performance objectives and contracts.

The postholder will manage the Clinical staff and administrative staff within the service, either directly or as delegated by the Directorate Manager and work with the Matron, and Admin Team leader.

This post is for suitably qualified Audiologist with a proven track record of Adult rehabilitation including tinnitus management and vestibular rehab and some management experience.

To work as part of the Audiology Team to provide diagnostics and auditory rehabilitation and to manage the department on a day to day basis.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Managerial/Financial

To have responsibility for day to day running of the department, including future service developments.

Managerially responsible for admin & clerical (A&C) staff in Audiology.

To create an environment in which staff are valued and respected.

To promote a culture in which multi-disciplinary teams strive for continuous quality improvement by recording and learning from mistakes and complaints.

To work proactively to ensure collaborative and effective relationships within the service and between the service and other services, whether within oroutside the Directorate (and within and outside the Trust where appropriate.)

To encourage the development of any staff directly managed to their fullpotential through systematic individual performance review and the establishmentof personal development plans, reflecting the needs of the organization and theindividual. Manage sickness, disciplinary and performance issues in line with Trustpolicies.

To demonstrate leadership and motivate staff within the service area.

To ensure effective systems of communication are in place and utilised.

Ensure compliance with all relevant Trust policies and Standing Financial Instructions.

Recruit and induct A&C staff in line with Trust policies and procedures.

Anticipate A&C staff shortages and take action to minimize the impact of these on service delivery

Ensure compliance with all local and national targets in relation to patient pathways.

Supervise students and manage the Audiology and Hearing Therapy Service at NGH, including own caseload and that of audiologists and ATO’s.

Under the direction of the DM, to bring forward to the Directorate Management Team budget proposals to enable the delivery of service plans and which reflect appropriate value for money

To be responsible for any specific budget areas delegated by the SM and to support the SM in co-ordinating budgets and financial plans for the services.

To initiate and be actively involved in the future income generation for the Audiology Service and Asset Registration.

Clinical

Perform routine audiology investigations on individuals of all ages, to support the differential diagnosis of auditory dysfunction.

Agree aural rehabilitation for patients, including the selection, fitting and exchange of a range of NHS digital hearing aids to adults, the taking of aural impressions and giving advice on assistive listening devices.

To provide assessment of the rehabilitation needs of patients with hearing loss and/or tinnitus and provide individual programmes to maximise auditory abilities. Select appropriate rehabilitation strategy for individual patients. Choose appropriate form of tinnitus management for individual patients.

Be competent and provide full adult hearing aid and aural rehabilitation service, including the provision of commerci