General Assistant
5 months ago
**Partington’s Holiday Parks is family owned and operates 6 holiday parks across Lancashire, Lake District and The Yorkshire Dales. Black Beck Holiday Park is just South of Grizedale Forest in the Lake District. 5-star rated Black Beck provides the perfect setting for short breaks, extended holidays or those who want to have their own base in a stunning location.**
**Role**: General Assistant
**Location**: Black Beck Holiday Park, Bouth, Ulverston
**Rate of Pay**:£12.59 per hour
**Hours**:Circa 30 hours per week, Friday to Monday
**Overview**
We are looking for a part time General Assistant who will be a support to both our housekeeping and reception teams throughout the season. This role will be a direct split between the two departments and will cover aspects across the entirety of the Park. You will be an ambassador for the business, promoting a welcoming, informative and professional environment and demonstrating the Company’s values at all times; FUN, FAMILY and FRIENDLY.
**Key Responsibilities**
- Undertake the cleaning of areas within the caravans, changing bed linen, vacuuming, dusting and general cleaning of the bedrooms, bathroom, kitchen and living areas.
- Undertake the cleaning of general / public areas as required.
- Report to the Park Manager any maintenance issues that need addressing within caravans or public areas.
- Have excellent phone etiquette and be able to answer phones promptly and politely.
- Work with the Head Reception and their team to process sales, serve customers and help with queries.
- To provide excellent customer service at all times.
- To address any customer complaints in a timely and professional manner and to notify Management of all customer complaints.
**Benefits**:
- Uniform provided
- Employee discount - 25% off holidays with the Partington Group
- Pension scheme
- Discounted food
- Wellness programmes
- Bonus schemes
- Ongoing training and development
- Birthday Treat - Additional days annual leave
- Refer a friend scheme
- Team events
- Use of leisure facilities across the Parks
- Loyalty leave
**Important Information**
- All applicants must be able to produce sufficient original right to work documentation.
- Successful applicants will also be required to undertake a basic DBS.
**Job Type**: Part-time
**Salary**: £12.59 per hour
Schedule:
- Monday to Friday
- Weekend availability
Application question(s):
- Do you have any housekeeping experience?
- Do you know anyone who currently works for Partington's?
- Do you have any experience of working on a reception?
Licence/Certification:
- Driving Licence (required)
Ability to Relocate:
- Ulverston: Relocate before starting work (required)
Work Location: In person
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