Pensions Administrator
7 days ago
Pensions Administrator
Wirral
Full-time temporary contract
£9.50 per hour
The purpose of the role is to support the provision of a cost effective, customer focused Pension Service. The core focus is to undertake administrative duties to include accurate processing of member records and financial records to ensure data quality ismaintained. You will be responsible for the filing of non
- member related documents into an electronic system.
Key duties will include:
1. Create and maintain active member records to ensure data quality and comply with statutory disclosure requirements and business requirements.
2. Process Scheme AVCs and Additional Pension Contribution (APC) contracts, along with updating existing contracts including ARCs and Added Years.
3. Analyse and assess the accuracy of data automatically processed and interfaced from disparate employer systems into the Pension Administration system.
4. Work to well defined business process to assist in the production of statistical and qualitative performance targets.
5. Determine eligibility, calculate and process short service refunds of contributions, ensuring the appropriate regulations and are applied within section performance targets.
6. Process deferred benefits which have mínimal routine membership adjustments.
7. Process outgoing and incoming mail, scanning and filing documents from all service areas within the Fund; indexing casework to initiate workflows, including interrogation of member records.
8. Deal with routine correspondence for active, deferred and pensioner members including processing changes of address, bank details and tax codes.
9. First point of contact either by telephone or face to face dealing with death notifications, bereaved family members on a daily basis.
10.Deal with general member enquiries including people wanting to join/leave the Scheme. Process and record members wishing to opt out of the Scheme.
Knowledge and skills:
- Knowledge of the Local Government Pension Scheme.
- An understanding of HMRC and related legislation.
- Excellent literacy and numeracy skills.
- Good interpersonal skills.
- Understanding of confidentiality requirements.
- Demonstrate the ability to analyse information and make an appropriate decision on a course of action.
- Demonstrate comprehensive IT skills.
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