Facilities Coordinator

4 weeks ago


Swindon, United Kingdom Pinnacle Group Full time

**Facilities Coordinator **(2235)****:
**Overview**:
**Ref**:
2235

**Salary**:
£26,000 - £26,000/annum

**Location**:

- United Kingdom - England - South West England - Gloucestershire - Swindon

**Contract Type**:
Permanent

**Posted**:
01 March 2023

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.

**The Role - Facilities Coordinator**

To act as a single point of contact, providing administrative support to the Contracts Manager and the Operational Management Team for all Contractual and Statutory Compliance matters regarding Pinnacle’s service delivery. Taking ownership of all obligation and commitments/open issues to closure to provide timely responses and solutions. Coordinating with the wider team and ensuring open items and deadlines are closed out in a timely manner. This shall ensure we deliver service excellence, in compliance with the contract requirements.

**Duties/Key Responsibilities**
- Minimise penalty deductions by delivering the services in accordance with the output specification and responding in a timely and effective manner to all relevant issues in accordance with the requirements of the Facilities Management Agreement
- To assist the CM in the provision of statistical Information relating to Health & Safety/accident, Hard & Soft Services reports
- Ensure high levels of customer satisfaction, measured via surveys
- Management and coordination of all internal H&S, Cleaning, Grounds Maintenance, Catering Security, Helpdesk audits.
- To carry out Health and Safety responsibilities
- Work with the Help Desk to ensure jobs are closed within SLA
- Compile Monthly FM Report
- Paymech - Preparation of any unavailability and performance shortfall for CM verification.
- Client Liaison/management meetings
- Support the Contracts Manager by analysing the financial data to control the spend against budgets.
- Develop training documentation and workshops and ensure all staff receive appropriate training and development including a documented annual review
- Set and Frequent recorded monitoring/audit of sites to review standards and performance for the CM and Hard Services Manager
- Ensure Risk Assessments / Method Statements are in place for all Pinnacle / Sub Contractor activities prior to commencement of works
- Produce business cases for Contract Manager on any capital purchase or service delivery proposals.
- Attend all school FM Meetings ensuring actions are closed within agreed timescales.
- Assist Hard Services Admin Manager to issue relevant permits, where competent to do so and undertake site inductions with contractors as and when required
- Deliver any required mandatory training for new starters
- Ensure all appropriate DBS clearance and any relevant training is fulfilled in accordance with role requirements
- Work with the Management team to improve customer service via continuous improvement plans

**Essential Criteria**:

- Sound knowledge of IT systems (Microsoft Office Suite and CAFM)
- Minute taking ability
- Ability to work under pressure and at a fast pace
- Attention to detail
- Experience of working with people at all levels
- Highly organised
- Reliable, conscientious with an eye for detail
- Sound problem solving abilities.
- Paymech Administration
- COSHH
- CAFM

**Contact information**:
SwindonFM Mock


  • Facilities Manager

    2 weeks ago


    Swindon, United Kingdom PINNACLE GROUP Full time

    Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementaryemployment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200...


  • Swindon, United Kingdom Sodexo Full time

    Job Introduction As a Facilities Services Coordinator at Sodexo, you are not just overseeing operations; you are a key player in ensuring the local delivery of Integrated Facilities Management (IFM) services. You are the backbone of our commitment to excellence, managing soft services, catering, and more. Your impact is beyond tasks; you contribute to...


  • Swindon, United Kingdom Selexa Biotech Full time

    Selexa Biotech are exclusively partnered with Thermo Fisher Scientific to engage and recruit a team of Maintenance Engineers and Maintenance Leads. To help strengthen the site and technical capability, as well as supporting various production & manufacturing suites, we are looking for experienced Shift Maintenance Engineers, as well as experienced...


  • Swindon, United Kingdom Pinnacle Group Full time

    **Asset & Lifecycle Project Coordinator **(3663)****: **Overview**: **Ref**: 3663 **Salary**: £30,000 - £30,000/annum **Location**: - United Kingdom - England - South West England - Gloucestershire - Swindon **Contract Type**: Permanent **Posted**: 10 April 2024 Pinnacle Group provides people-first, integrated services across a range of...


  • Swindon, United Kingdom Pinnacle Group Full time

    Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200...


  • Swindon, Swindon, United Kingdom Pinnacle Group Full time

    Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200...


  • Swindon, United Kingdom Pinnacle Group Limited Full time

    Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200...

  • Project Manager

    3 weeks ago


    Swindon, United Kingdom Energy Jobline CVL Full time

    Company Overview: Our Client is a global construction leader with a century-long legacy, operating in over 60 countries. Their expertise spans vital infrastructure projects to cutting-edge buildings, driven by a commitment to quality, sustainability, and innovation. They prioritise collaboration and integrity, fostering strong partnerships for project...


  • Swindon, United Kingdom SKILLS DIRECT LTD Full time

    Key accountabilities, duties and responsibilities: **Team Management** - Directly line manage the Facilities Manager and ICT Manager in all aspects, this including coaching, support and performance management - Manage, lead and monitor the performance of the ICT & Facilities Team with effective performance management - Bring standardisation and efficiency to...

  • Project Manager

    3 weeks ago


    Swindon, United Kingdom Association for Project Management Full time

    Company Overview: Our Client is a global construction leader with a century-long legacy, operating in over 60 countries. Their expertise spans vital infrastructure projects to cutting-edge buildings, driven by a commitment to quality, sustainability, and innovation. They prioritise collaboration and integrity, fostering strong partnerships for project...


  • Swindon, United Kingdom Selexa Consulting Ltd Full time

    Selexa Biotech Ltd are exclusively partnered with Thermo Fisher Scientific to engage and recruit a team of Maintenance Engineers and Maintenance Leads. To help strengthen the site and technical capability, as well as supporting various production & manufacturing suites, we are looking for experienced Shift Maintenance Engineers, as well as experienced...

  • Project Manager

    3 weeks ago


    Swindon, United Kingdom Pinnacle Group Limited Full time

    Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200...

  • Project Manager

    3 weeks ago


    Swindon, United Kingdom Energy Jobline CVL Full time

    Company Overview: Our Client is a global construction leader with a century-long legacy, operating in over 60 countries. Their expertise spans vital infrastructure projects to cutting-edge buildings, driven by a commitment to quality, sustainability, and innovation. They prioritise collaboration and integrity, fostering strong partnerships for project...


  • Swindon, United Kingdom De Lacy Executive Limited Full time

    The Operations Manager is an integral part of any business, in this role you would be working closely with the senior management team to ensure smooth and efficient manufacture of top quality livestock feed. The successful person will have ample opportunity to put their mark on the role and the business as a whole, you may come from a similar role or...


  • Swindon, United Kingdom Selexa Consulting Ltd Full time

    Selexa Biotech Ltd are exclusively partnered with Thermo Fisher Scientific to engage and recruit a team of Maintenance Engineers and Maintenance Leads. To help strengthen the site and technical capability, as well as supporting various production & manufacturing suites, we are looking for experienced Shift Maintenance Engineers, as well as experienced...

  • Project Manager

    3 weeks ago


    Swindon, United Kingdom Atheray Stone Ltd Full time

    Company Overview: Our Client is a global construction leader with a century-long legacy, operating in over 60 countries. Their expertise spans vital infrastructure projects to cutting-edge buildings, driven by a commitment to quality, sustainability, and innovation. They prioritise collaboration and integrity, fostering strong partnerships for project...

  • Maintenance Engineers

    2 weeks ago


    Swindon, United Kingdom Selexa Biotech Full time

    Selexa Biotech are exclusively partnered with Thermo Fisher Scientific to engage and recruit a team of Maintenance Engineers and Maintenance Leads. To help strengthen the site and technical capability, as well as supporting various production & manufacturing suites, we are looking for experienced Shift Maintenance Engineers, as well as experienced...


  • Swindon, United Kingdom Selexa Consulting Ltd Full time

    Selexa Biotech Ltd are exclusively partnered with Thermo Fisher Scientific to engage and recruit a team of Maintenance Engineers and Maintenance Leads. To help strengthen the site and technical capability, as well as supporting various production & manufacturing suites, we are looking for experienced Shift Maintenance Engineers, as well as experienced...


  • Swindon, United Kingdom Pear Tree Recruitment Full time

    **Senior Systems Support Specialist** Swindon or Leatherhead - hybrid working £36,000 p/a Permanent We’re looking for a Senior Systems Support Specialist who has previous experience supporting IT software packages and using Support Desk ticketing software (ideally JIRA Support Desk). Our client provides cost-effective solutions for the strategic...


  • Swindon, United Kingdom Selexa Consulting Ltd Full time

    Selexa Biotech Ltd are exclusively partnered with Thermo Fisher Scientific to engage and recruit a team of Maintenance Engineers and Maintenance Leads. To help strengthen the site and technical capability, as well as supporting various production & manufacturing suites, we are looking for experienced Shift Maintenance Engineers, as well as experienced...