Service Representative

5 months ago

Telford, United Kingdom Provisur Technologies Full time

**What You’ll Do**:

- Service and install machines in customer’s plants. Analyze and troubleshoot machine and product issues
- Instruct customer’s personnel in machine operation and maintenance procedures.
- Evaluate parts failures and submit probable causes to Service Management. Responsible for parts and equipment used on service calls.
- Examine customer’s parts and machinery and recommend requirements for spare parts inventory, including: retrofit packages, preventive maintenance and machinery rebuilding programs.
- Conduct demo/sales or Provisur equipment in customer’s plants.

**What You Won’t Do**:

- Suffer from boredom - you’ll always do and learn new things with colleagues around the world
- Max out - you’ll grow and advance as quickly as your skills and desires allow

**What You'll Need**:

- Middle level vocational education (mechanical & electrical).
- Basic understanding of mechanical, electrical, hydraulic and pneumatic systems. Understand electronics and microprocessor controls. Understand hydraulic, electrical and motor control schematics.
- Experience with Slicers will come as an advantage
- Three years experience servicing, repairing, troubleshooting complex machinery with microprocessor controls. Use electronic and motor control test equipment.
- Familiar with IT skills, such as upload and download files
- Basic knowledge of food processing, batching system equipment and food industry terminology.
- Good interpersonal skills for customer contact.
- Is able to work on his own, but can also act as a team player
- Fluency in languages including English, other languages are an advantage.
- Works comfortably with personal computers and software such as MS Office.

**What You'll Enjoy**:

- A dynamic team in a modern global working environment
- Long term growth opportunities
- Freedom to develop your technical talent
- Individual planning of your daily routine
- Attractive Salary & benefits

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