Buying Negotiator

Our leading client based in Wetherby is looking to recruit a Buying Negotiator, This person will be responsible for generating interest from existing ‘leads’ on the CRM system. You will be working in a team of negotiators/consultants dealing with enquiries from motivated vendors.

**Responsibilities**:

- Attempt to contact leads on inhouse systems that have been in the system.
- Gain comprehensive information from the vendor.
- Complete inhouse lead forms and notify the customer they will be contacted.
- Ability to establish a relationship with potential customers.
- Maintaining contact with potential clients and gaining updates on their current situation
- Maintaining client files and general administration
- Manage incoming enquiries within the lead database.
- All offers will be signed off by the line manager before putting them forward to the client.
- Build and maintain customer relationships.
- Continuous communication with vendors to retain their expectations and update with the progression of the purchase.
- Use the in-house 3-step process to make appointments for the regional managers.
- Make a minimum call time of 2 hours or 80 calls per day.
- Seek opportunities to pass referrals toother elements of the business.
- Represent the Company in a professional manner and make sure the company is always seen in a good light when talking to customers, investors and any other parties.
- Cleanse Data and follow up enquires in our CRM.
- Liaise with Team Manager when issues arise.

Specifically, with regard to customer satisfaction, you will look after the vendors in terms of their requirements, needs and with a professional, quality approach that sets us apart from our competitors. You will be responsible for responding immediately to customer questions and notifying relevant parties about any issues. Staying on top of all client cases and coordinating with other departments is essential in this position.
- Excellent telephone manner and ability to build rapport.
- Excellent organisation skills and attention to detail
- Ability to overcome objections.
- Computer literate
- Proactive
- Basic knowledge of the property market essential

Sales Experience (essential)

This role is office based, Monday-Friday 9am until 6pm. Roles ranging from Junior Sales Consultant, Consultant or Senior Consultant.

Salary is dependant on experience from £22k-£35k

**Salary**: £6.84-£18.15 per hour

**Benefits**:

- Company car
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking

Schedule:

- Monday to Friday

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person