Customer Service Advisor
6 months ago
Do you have retail or customer service skills and experience but looking for a Monday - Friday working pattern?
Do you thrive in fast-paced environments?
Do you enjoy building trust with Clients over the phone?
We have an opportunity for an Insurance Claims Consultant to join the Hallmark team at our Head Office in Leicester.
Being the voice of support and guidance for our clients and helping them with navigating the claims process you will be utilising your excellent interpersonal and client experience skills. With a positive “can do” attitude you will always ensure our clients have the best experience and solution to their claim.
This is a full-time role working Monday-Friday at our Carlton Park office in Leicester
**About You**
- A passion for delivering exceptional client experience
- Retail background
- Excellent planning and organisational skills
- A positive “can do attitude”
- Eager to learn and build on your knowledge
- A flexible team player who is always ready to go the extra mile
- Jewellery and watch experience advantageous but not essential
**About us**
Did you know we're a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.
**Some of our benefits**
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
-
Customer Service Advisor
6 months ago
Carlton, United Kingdom The Watches of Switzerland Group Full timeDo you have a passion for delivering excellent client experience? Are you a great communicator? Do you have excellent planning and organisational skills? We have an opportunity for an Insurance Claims Consultant to join the Hallmark team based at Carlton Park office in Leicester. Gathering information from our customers about their claim on an item of...
-
Customer Care Professional
6 months ago
Carlton, United Kingdom Hillarys Full timeDo you want to work for a company that champions training and development? Are you a customer service professional looking for your next role? Join our dynamic and vibrant Contact Centre as one of our Customer Care Professionals, ensuring customer satisfaction time and time again. If you’re a customer service professional with a drive to excel and love to...
-
Customer Care Professionals
5 months ago
Carlton, United Kingdom Hillarys Full timeDo you have strong experience in a customer focused role within retail or contact centre? We’re looking for **2 customer care professionals** to join our vibrant Contact Centre team, based at our Nottingham Head Office, as a Customer Care Professional. As a Customer Care Professional you’ll need great communication skills, as you’ll be liaising with...
-
Customer Care Professionals
5 months ago
Carlton, United Kingdom Hillarys Full timeDo you have strong experience in a customer focused role within retail or contact centre? We’re looking for **9 customer care professionals** to join our vibrant Contact Centre team, based at our Nottingham Head Office, as a Customer Care Professional. As a Customer Care Professional you’ll need great communication skills, as you’ll be liaising with...
-
Customer Care Professionals
6 months ago
Carlton, United Kingdom Hillarys Full timeDo you thrive on the opportunity to work as part of a team, in a fast-paced environment? Do you have experience in a customer focused role within retail or a contact centre? We’re looking for **three Customer Care Professionals** to join our vibrant Contact Centre team, based at our Nottingham Head Office. As a Customer Care Professional, you’ll need...
-
Customer Service Administrator
6 months ago
Carlton, United Kingdom BCA Full time**_Job Role - Customer Service Administrator_** **_Salary - £25,591_** **_Location - BCA Nottingham_** **_Working Hours - 40_**_ hours a week from Monday to Friday 08:30 17:30_** **_Type of Employment - Permanent _** **Join the UK’s largest B2B used vehicle service** At BCA, we’re altogether, more. More than just a normal vehicle remarketing...
-
Customer Service Administrator
6 months ago
Carlton, United Kingdom BCA Full time**_Job Role - Customer Service Administrator_** **_Salary - £27,719 (£13.29 an hour)_** **_Location - BCA Nottingham_** **_Working Hours - 40_**_ hours a week from Monday to Friday 08:30 17:30_** **_Type of Employment - Permanent _** **Join the UK’s largest B2B used vehicle service** At BCA, we’re altogether, more. More than just a normal vehicle...
-
Arena Customer Service Associate
6 months ago
Carlton, United Kingdom Hillarys Full timeDo you have experience in a contact centre environment with excellent customer service skills? Are you ready to take the next step in your career? If so, we want to hear from you! An exciting opportunity has arisen for a friendly, driven Arena Customer Service Associate to join our Arena team based in Colwick, Nottingham. Hillarys is part of the Hunter...
-
Post-sale & Sundry Debt Advisor
5 months ago
Carlton, United Kingdom BCA Full time**Job Title: Post-Sale & Sundry Debt Advisor** **Location: Hybrid working, home & local BCA office** **Salary: £25,600 per annum** **Working Hours: 40 hours per week** **Job Status: Permanent** **Join the UK’s largest B2B used vehicle service** At BCA, we’re altogether, more. More than just your average vehicle remarketing company. More than just...
-
Showroom Support Advisor
5 months ago
Carlton, United Kingdom The Watches of Switzerland Group Full time**Job Description**: We have an opportunity for someone with excellent customer services experience and strong interpersonal skills to join us in our Customer and Store Support Team here in Leicester. The purpose of the role is to be the first point of contact for external and internal customer enquiries, ensuring that the highest level of Customer...
-
Estate Agent
6 months ago
Carlton, United Kingdom Connells Group Full timeUncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Carlton **working in our well known **Bai**r**s**t**o**w Eves** **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...
-
Joiner
4 weeks ago
Carlton, Barnsley, United Kingdom Service Care Solutions Full timeWe have an excellent opportunity for an experienced Joiner to join our team in Barnsley.You will be joining the installations team to cover installation of Kitchens and Bathrooms including first and second fix. You will be installing, maintaining and repairing within void and tenanted properties.Working within void and tenanted homes you will be providing an...
-
Sales Assistant
6 months ago
Carlton, United Kingdom Card Factory Full timeJob Introduction **Location: Lincoln Carlton Centre** **Contracted Hours Available: 1x 6, 2x 8, 1x 10** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re...
-
Sales Assistant
6 months ago
Carlton, United Kingdom Card Factory Full timeJob Introduction **Location: Carlton Centre Lincoln** **Contracted Hours Available: 1x6 1x8 1x8 1x10** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re...
-
Country Store Operative
6 months ago
Carlton, United Kingdom BATA Ltd Full time**BATA Ltd** **Job Title**: Country Store Operative **Work Location**: Carlton, Goole, DN14 9LY **Hours**: Full time, 40 hours per week, 5 days over 7 **Job type**: Permanent **Benefits** - Free onsite parking - Employee discount - Cycle to work scheme - Company sick pay - Company pension - Company events - Performance related annual bonus **About...
-
Retail Supervisor
6 months ago
Carlton, United Kingdom Farmfoods Full time**Retail Supervisor - Part Time, 24 hours** We are looking to recruit a new retail supervisor for our shop in Carlton, Nottinghamshire. We offer a permanent part time position working a variety of shifts, with a minimum of 24 hours work each week. Generally including some weekend work. **Pay & benefits**: We offer an hourly pay rate of £11.07 and you will...
-
Retail Assistant
6 months ago
Carlton, United Kingdom Farmfoods Full time**Retail Assistant - Part Time, 12&16 hours.** We are looking to recruit retail assistants for our shop in Carlton, Nottinghamshire. We offer a permanent part time position working a variety of shifts, with a minimum of 12 or 16 hours worked over 3 or 4 days from 7 each week, including weekends. **Pay & benefits**: The amount that you will earn depends on...
-
Team Leader
5 months ago
Carlton, United Kingdom Card Factory Full timeJob Introduction **Location: Card factory Carlton center Lincoln** **Contracted Hours Available: 2x16** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational...
-
Team Leader
5 months ago
Carlton, United Kingdom Card Factory Full timeJob Introduction **Location: Lincoln Carlton Centre** **Contracted Hours Available: 2x 16** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence,...
-
Team Leader
6 months ago
Carlton, United Kingdom Card Factory Full timeJob Introduction **Location: Lincoln Carlton Centre** **Contracted Hours Available: 1 x 16 1x16** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational...