Customer Service Roles

2 days ago


Carlton, United Kingdom Hillarys Full time

Do you have strong experience in a customer focused role within a contact centre, or front line customer service in retail? We want you to join our vibrant Contact Centre team, based at our Nottingham Head Office, located in Colwick.

We need you to have a demonstrated history of being a customer service professional, and be an enthusiastic and driven team player.

You’ll also need great communication skills, as you’ll be liaising with internal departments to investigate and resolve customer order issues, and with our field based team to organise service calls to customer homes.

Decision making is an important aspect of this role, as you’ll be negotiating discounts in line with company guidelines, and must be able to handle complaints appropriately, whilst remaining professional and respectful at all times.

Personal development is a key part of what we do here, so you’ll need to take ownership of your own personal development plan, in addition to being part of a dynamic team.

The rate of pay for this role is £10.54 per hour rising to £11.04 per hour working 37.5 hours per week, working Monday to Friday, 9am to 5pm. Experience in a customer service role is essential in order for you to hit the ground running.

Everyone who applies will receive a response.



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